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- Tasks: Lead the order management function and drive operational excellence in a dynamic manufacturing environment.
- Company: Join a global leader in cutting-edge technology with over 50 years of innovation.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Other info: Opportunity for immediate impact and career growth in a culture of accountability and innovation.
- Why this job: Shape processes and enhance customer experience in a visible leadership role.
- Qualifications: Proven senior management experience and strong knowledge of SAP S/4HANA required.
This key role sits at the centre of a high-performing, customer-focused business, driving operational excellence across a critical function. This company is looking for an experienced and commercially minded leader to take ownership of an end-to-end order management function within a well-established manufacturing organisation. Operating as a global leader in the design and manufacture of cutting-edge technology, the company has built an outstanding reputation over more than 50 years of innovation and industry excellence.
This is a senior role reporting directly to the Managing Director, offering both strategic influence and hands-on operational responsibility across multiple product lines, including capital equipment, spare parts, tooling and services. You will have a handful of direct reports, so personable skills will be key. You will lead and develop a capable team spanning order processing and logistics, ensuring performance, accountability and continuous improvement are embedded across all activities.
Acting as the key escalation point, you will bring clarity and control to complex operational challenges while maintaining a strong focus on customer outcomes and service excellence. Your ability to balance strategic oversight with day-to-day operational awareness will be essential in driving efficiency, managing risk and supporting business growth.
The role requires a confident communicator who can operate effectively at senior level, using data and insight to inform decisions and influence stakeholders. You will take ownership of KPIs, oversee process optimisation and play a central role in strengthening systems and digital platforms, particularly within SAP S/4HANA. A strong understanding of order-to-cash processes within a B2B environment is essential, alongside proven experience managing teams and improving operational performance.
This is an opportunity to step into a visible leadership position where your impact will be immediate and measurable. You will play a key role in shaping processes, developing people and enhancing the overall customer experience, all within a business that values accountability, innovation and continuous improvement.
Key requirements for the role include:- Proven experience in a senior operational or management role with direct team leadership responsibility
- Strong working knowledge of SAP S/4HANA, particularly across SD and MM modules
- Advanced Excel capability, including data analysis, reporting and dashboard creation
- Demonstrated experience in end-to-end order management within a B2B environment
- A track record of driving process improvement, managing KPIs and influencing senior stakeholders
Head of Order Management employer: Enterprise Recruitment Limited
Contact Detail:
Enterprise Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Order Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Head of Order Management role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their order management processes and be ready to discuss how your experience with SAP S/4HANA can drive operational excellence. Show them you mean business!
✨Tip Number 3
Practice your communication skills! As a senior leader, you'll need to convey complex ideas clearly. Role-play with a friend or use online resources to refine your pitch and ensure you can influence stakeholders effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Let’s get you that job!
We think you need these skills to ace Head of Order Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your leadership experience and familiarity with SAP S/4HANA, as these are key for this role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Head of Order Management position. Share examples of how you've driven operational excellence and improved processes in previous roles.
Showcase Your Data Skills: Since data analysis is crucial for this role, be sure to mention your advanced Excel capabilities and any relevant experience with reporting and dashboard creation. We want to see how you can use data to inform decisions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Enterprise Recruitment Limited
✨Know Your Stuff
Make sure you have a solid understanding of order management processes, especially in a B2B context. Brush up on your knowledge of SAP S/4HANA and be ready to discuss how you've used it to drive efficiency and improve performance in previous roles.
✨Showcase Your Leadership Skills
Since this role involves direct team leadership, prepare examples that highlight your ability to develop and manage teams. Think about times when you've successfully led a team through challenges or implemented process improvements that had a measurable impact.
✨Communicate with Confidence
As a senior leader, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently, especially when discussing data-driven decisions and how they align with customer outcomes and service excellence.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in complex operational scenarios. Prepare by thinking through potential challenges you might face in the role and how you would approach them, focusing on clarity, control, and continuous improvement.