Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with European small business customers and support their needs through calls and emails.
- Company: Join a family-owned global leader in mobility with a friendly culture.
- Benefits: Enjoy 25 days holiday, life assurance, and flexible working options.
- Why this job: Make a real impact on small businesses while developing your career in sales.
- Qualifications: Fluency in French, German, or Spanish, plus strong communication skills.
- Other info: Great opportunities for growth and a fun working environment.
The predicted salary is between 30000 - 33000 £ per year.
Overview
The European Sales Support Team is excited to announce new openings for Senior Account Support Representatives – European Small Business Team. The Small Business Team is a brand-new department within our business, set up to manage the lead process and support our Small Business customers. We have approximately 22,000 Small Business accounts with a combined spend in excess of €100 million across UK & Ireland, France, Germany, and Spain. This is an opportunity to have a substantial impact on our business as we look to engage, develop and retain accounts whilst growing additional new accounts. We are seeking highly motivated and professional individuals to join our team. This role is integral to our growth strategy, focusing on identifying new business opportunities, nurturing existing relationships, and supporting the sales pipeline. The successful candidates will be responsible for engaging with our European customers through phone, video conference (Teams) and email to develop a strong relationship with our accounts to ensure Enterprise is their only choice for business travel.
Fluency (verbal and written) in French, German or Spanish is a mandatory requirement for this role. Prior experience of sales would be an advantage to anyone applying for this role, but is not essential.
Organization Overview
We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $35 billion turnover and nearly 90,000 team members across 95 countries, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today.
Enterprise Mobility is also still family-owned – our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times.
Responsibilities
- Scheduling time; meetings, calls and admin/call preparation
- Engaging customers through phone, Teams and email
- Maintaining up to date records in Dynamics/BOSS365
- Meeting and exceeding KPIs relating to expected calls and account performance
- Promote high levels of customer satisfaction
- Engaging with our rental operations teams and introducing them to our small business accounts
Qualifications
- Fluency in one of French, German, or Spanish, in addition to English, is required
- Previous experience in Sales and/or customer service
- Excellent communication skills (verbal and written)
- High attention to detail and the ability to organise your workload
- Ability to work independently and as part of a team
- Time management skills
Additional Information
Please let us know about any accommodations you may need to participate in the recruitment process.
Hours
- 40hrs per week Mon-Fri: 8.00am to 5.00pm
Salary
- £30,000 – £33,000 dependent on experience
Location
- Enterprise House, Egham, Surrey, TW209FB
- Flexible working – Minimum 3 days in the office per week, which may change depending on business need
- Commutable via Public Transport
Benefits
- Fun & friendly working environment
- 25 days paid holidays a year + public holidays
- Life Assurance – 3 x Salary
- Short Term Disability
- Stakeholder Pension
- Winning wardrobe vouchers at discounted rates
- Free parking
- Well-equipped and professional office facility
- Our ‘promote from within policy’ means you can go as far as your talent will take you
How to Apply
We take great care in our recruitment process to find the ideal candidate. It’s not all about us, we want you to have the chance to find out what we’re all about.
- The first step is our application form, which takes about 15 minutes to complete. As well as telling us lots about you, it helps us identify the kind of competencies that we look for in this role.
- If your application is successful one of our Talent Acquisition team will be in contact to arrange a competency-based telephone interview.
- Finally, you will be invited to attend an interview with the hiring manager and you have the chance to meet the team.
- Please let us know about any accommodations you may need to participate in therecruitment process
#J-18808-Ljbffr
European Small Business Development Representative Senior employer: Enterprise Mobility
Contact Detail:
Enterprise Mobility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Small Business Development Representative Senior
✨Tip Number 1
Get to know the company inside out! Research Enterprise Mobility, their values, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers through phone and video calls, it’s crucial to sound confident and articulate. Try role-playing with a friend or using video calls to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace European Small Business Development Representative Senior
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Focus on how your background aligns with the responsibilities of the Senior Account Support Representative role – we love seeing how you can make an impact!
Show Off Your Language Skills: Since fluency in French, German, or Spanish is a must, make sure to showcase your language abilities clearly in your application. Whether it’s through your previous roles or personal experiences, we want to see how you can engage with our diverse customer base.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Enterprise Mobility
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Account Support Representative and how it fits into the European Small Business Team. Familiarise yourself with the company’s values, mission, and the specific markets they operate in, especially the UK, France, Germany, and Spain.
✨Showcase Your Language Skills
Since fluency in French, German, or Spanish is a must, be prepared to demonstrate your language skills during the interview. Practice common phrases and responses in your chosen language, and don’t hesitate to switch languages if the interviewer does!
✨Highlight Relevant Experience
Even if you don’t have direct sales experience, think about any customer service roles or experiences where you’ve engaged with clients. Be ready to share specific examples of how you’ve built relationships and supported customers, as this will show your potential to thrive in this role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth opportunities, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
