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For Companies At a Glance
- Tasks: Engage and support small business accounts across Europe while exceeding performance KPIs.
- Company: Join a family-owned global leader in mobility with a fun and friendly culture.
- Benefits: Enjoy 25 days holiday, life assurance, and wardrobe vouchers plus flexible working options.
- Why this job: Make a real impact by helping small businesses thrive in a dynamic environment.
- Qualifications: Fluency in French, German, or Spanish is a plus; strong communication skills are essential.
- Other info: Great career growth opportunities in a supportive team atmosphere.
The predicted salary is between 30000 - 33000 £ per year.
European Small Business Development Representative
Overview: The European Small Business Development team is seeking Account Support Representatives for the European Small Business Team. The Small Business Team is a brand-new department to manage the lead process and support Small Business customers. We have approximately 22,000 Small Business accounts with a combined spend over €100 million across UK & Ireland, France, Germany, and Spain. This is an opportunity to engage, develop and retain accounts while growing additional new accounts.
Responsibilities
- Scheduling time for meetings, calls and administrative preparation
- Engaging customers through phone, video (Teams) and email
- Maintaining up-to-date records in Dynamics/BOSS365
- Meeting and exceeding KPIs related to expected calls and account performance
- Promoting high levels of customer satisfaction
- Engaging with rental operations teams and introducing them to small business accounts
Qualifications
- Fluency in one of French, German, or Spanish in addition to English
- Previous experience in Sales and/or customer service (advantageous but not essential)
- Excellent communication skills (verbal and written)
- High attention to detail and the ability to organise your workload
- Ability to work independently and as part of a team
- Time management skills
Organization Overview
We’re Enterprise Mobility, a family-owned, world-class portfolio of brands including Enterprise Rent-A-Car. With a $35 billion turnover and nearly 90,000 team members across 95 countries, we’re a global mobility leader. Our CEO is Chrissy Taylor.
Hours
40 hours per week, Mon-Fri: 8.00am to 5.00pm
Salary
£30,000 – £33,000 dependent on experience
Location
- Enterprise House, Egham, Surrey, TW209FB
- Flexible working – minimum 3 days in the office per week, may change based on business need
- Commute via public transport
Benefits
- Fun & friendly working environment
- 25 days paid holidays a year + public holidays
- Life Assurance – 3 x Salary
- Short Term Disability
- Stakeholder Pension
- Wardrobe vouchers at discounted rates
- Free parking
- Well-equipped and professional office facility
- Promote from within policy
How To Apply
We take great care in our recruitment process to find the ideal candidate. The first step is our application form, which takes about 15 minutes to complete. If your application is successful, a Talent Acquisition team member will contact you to arrange a competency-based telephone interview. You will then be invited to an interview with the hiring manager to meet the team. Please let us know about any accommodations you may need to participate in the recruitment process.
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European Small Business Development Representative employer: Enterprise Mobility
Contact Detail:
Enterprise Mobility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Small Business Development Representative
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our awesome team!
We think you need these skills to ace European Small Business Development Representative
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Show us how your background aligns with the role of a Small Business Development Representative!
Proofread, Proofread, Proofread!: Before hitting that submit button, give your application a thorough read. Typos and errors can distract from your amazing qualifications, so let’s keep it polished!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Enterprise Mobility
✨Know Your Stuff
Before the interview, make sure you understand the role of a European Small Business Development Representative. Familiarise yourself with the responsibilities and how they relate to customer engagement and account management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Brush Up on Your Languages
Since fluency in French, German, or Spanish is a plus, practice speaking and writing in your chosen language. Prepare to demonstrate your language skills during the interview, as this could set you apart from other candidates. It’s a great way to show your commitment to engaging with diverse customers.
✨Show Off Your Communication Skills
As communication is key in this role, be ready to showcase your verbal and written skills. Practice answering common interview questions clearly and concisely. You might even want to prepare a few examples of how you've successfully engaged with customers in the past, whether through phone calls, emails, or video meetings.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage your workload effectively. Be prepared to discuss how you prioritise tasks and maintain records, especially if you have experience with tools like Dynamics or BOSS365. Showing that you can keep everything organised will reassure the interviewer that you can handle the demands of the role.
