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- Tasks: Manage collections, build customer relationships, and ensure timely payments.
- Company: Join a family-owned global leader in mobility with a fun and friendly culture.
- Benefits: Competitive salary, bonus incentives, and opportunities for career growth.
- Why this job: Shape your future in a dynamic workplace while making a real impact.
- Qualifications: Strong analytical skills, excellent communication, and relationship-building abilities.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 25400 - 28500 £ per year.
We are delighted to announce we are growing and have an opening for a Collections Coordinator within our Business Support Division covering our Citations & Toll Management services across UK, Ireland, Spain and France Team based in our Egham office. The division works in collaboration with multiple departments across the UK & EU on the deployment of commercial initiatives in accordance with the Company’s strategic objectives. This is a great opportunity for those looking to further their career working in a fun and friendly environment.
Ensuring payments are received in line with Enterprise Mobility credit terms.
- Prioritise high value debt profiles.
- Accounts Receivable clean-up management.
- Develop and maintain relationships with customers and Enterprise Mobility contacts.
- Customer telephone contact operational plan.
- Consistent customer contact approach.
- Leverage synergies with other Enterprise collections teams.
- Equal focus on individual and team monthly targets.
- Collaborate with UK Corporate & Business Management teams to support collection efforts.
- Resolve customer queries and disputes to invoices.
The successful candidate will be required to demonstrate the following skills and attributes:
- Proven ability to make sound decisions in a fast-paced environment.
- Strong relationship-building skills, both internally and externally.
- Excellent customer service skills with a commitment to delivering high standards.
- Strong analytical skills with the ability to interpret data effectively.
- Ability to work independently and collaboratively as part of a team.
- Excellent verbal and written communication skills with keen attention to detail.
- Strong time management skills with the ability to prioritize tasks effectively.
- Proficiency in Microsoft Office products, as well as internet and telephone communication skills.
- Outstanding organisational skills with the ability to manage multiple priorities.
- Reliable, hardworking, and committed to excellence.
Additional Information:
- Location: Enterprise House, Egham, Surrey, TW209FB
- Salary: £25,400 + bonus incentives, OTE £28,500
- Hours: 40 hours per week – 8am-5pm Mon-Fri
You should also know that: Regardless of your socio-economic and educational background, Enterprise will always look at how you perform against our competencies and will judge you on that alone. Please let us know about any accommodations you may need to participate in our recruitment process. Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality. This is more than just a job, this is an investment in your future, a way into a dynamic workplace and a flexible journey you can shape for you.
Finance Administrator - Collections Team in Egham employer: Enterprise Mobility
Contact Detail:
Enterprise Mobility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Administrator - Collections Team in Egham
✨Tip Number 1
Network like a pro! Reach out to people in the finance industry, especially those who work in collections. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to collections and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your analytical skills! Bring examples of how you've used data to solve problems in past roles. This will demonstrate your ability to make sound decisions in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of a family-owned company that values its people and their growth.
We think you need these skills to ace Finance Administrator - Collections Team in Egham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Finance Administrator role. Highlight your experience in collections, customer service, and any relevant analytical skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it friendly and professional – we love a good personality!
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this position, make sure your application reflects that. Check for clarity and attention to detail – we appreciate a well-organised application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Enterprise Mobility
✨Know Your Numbers
As a Finance Administrator, you'll be dealing with numbers all day. Brush up on your financial terminology and be ready to discuss how you’ve managed accounts receivable or resolved disputes in the past. This shows you’re not just familiar with the role but also have practical experience.
✨Build Rapport
Strong relationship-building skills are key for this position. During the interview, make an effort to connect with your interviewer. Ask about their experiences at the company and share your own relevant stories. This will demonstrate your interpersonal skills and show that you value collaboration.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used your analytical skills to interpret data or solve problems. Think of times when you prioritised tasks effectively or made sound decisions under pressure. This will highlight your ability to thrive in a fast-paced environment.
✨Be Organised and Punctual
Demonstrating strong organisational skills starts before the interview. Arrive on time, bring all necessary documents, and have a clear plan for what you want to discuss. This reflects your commitment to excellence and shows that you can manage multiple priorities effectively.