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- Tasks: Manage correspondence, process traffic violations, and support our branch network.
- Company: Join a family-owned global mobility leader with a fun and friendly culture.
- Benefits: Competitive salary, bonus incentives, and a supportive work environment.
- Why this job: Kickstart your career in a dynamic workplace while using your French skills.
- Qualifications: Fluent in French, strong customer service, and great communication skills.
- Other info: Flexible journey with opportunities for personal and professional growth.
The predicted salary is between 25400 - 28500 £ per year.
We are delighted to announce we are growing and have an opening for a French Speaking Administrative Assistant within our Business Support Division covering our Citations & Toll Management services across UK, Ireland, Spain and France Team. The division works in collaboration with multiple departments across the UK & EU on the deployment of commercial initiatives in accordance with the Company’s strategic objectives. This is a great opportunity for those looking to further their career working in a fun and friendly environment.
Responsibilities:
- Responsibility for incoming correspondence.
- Processing traffic violations including parking, speeding and bus lane penalties.
- Reconciling payments received from customers.
- Liaising directly with customers and local councils regarding queries on penalties.
- Problem‑solving on outstanding payments.
- Providing support and information to our branch network.
- Managing timely invoice data entry.
- Reducing PCN payments outside of local authority timeframes.
- Reducing rejected representation and more.
Qualifications:
- Ability to build internal & external relationships.
- Ability to demonstrate strong customer service skills.
- Demonstrated analytical skills.
- Ability to work independently and as part of a team.
- Great communication skills (verbal and written) and attention to detail.
- Demonstrated time management skills.
- Knowledge of Microsoft Office products, internet and telephone skills.
- Demonstrate excellent organizational skills.
- Reliability and hard working.
- Fluent in French speaking/writing.
Additional Information:
- Location: Enterprise House, Egham, Surrey, TW20 9FB
- Salary: £25,400 + bonus incentives OTE £28,500
- Hours: 40 hours per week – 8am-5pm Mon‑Fri
You Should Also Know That Regardless of your socio‑economic and educational background, Enterprise will always look at how you perform against our competencies and will judge you on that alone. Please let us know about any accommodations you may need to participate in our recruitment process. This is more than just a job, this is an investment in your future, a way into a dynamic workplace and a flexible journey you can shape for you. So, what are you waiting for? Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality.
Administrative Assistant - French speaker in Egham employer: Enterprise Mobility
Contact Detail:
Enterprise Mobility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant - French speaker in Egham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administrative Assistant role, especially one that values French speakers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they pride themselves on being a fun and friendly environment. Think about how your skills in customer service and problem-solving can shine through during the chat.
✨Tip Number 3
Practice your French! Since this role requires fluency, brush up on your language skills. You could even role-play common administrative scenarios in French to get comfortable with the terminology you'll need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Enterprise Mobility. Don’t miss out on this opportunity!
We think you need these skills to ace Administrative Assistant - French speaker in Egham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your customer service skills and any relevant administrative experience, especially if it involves liaising with customers or managing correspondence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your fluency in French and how your organisational skills can contribute to our team’s success.
Showcase Your Communication Skills: Since this role requires great communication skills, make sure your application is clear and concise. Pay attention to grammar and spelling, as these details matter in demonstrating your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our friendly environment!
How to prepare for a job interview at Enterprise Mobility
✨Brush Up on Your French
Since this role requires fluency in French, make sure to practice your language skills before the interview. Try to engage in conversations or even conduct mock interviews in French to boost your confidence and ensure you can communicate effectively.
✨Know the Company Inside Out
Research Enterprise Mobility thoroughly. Understand their business model, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the company and its operations across the UK and EU.
✨Prepare for Customer Service Scenarios
Given the emphasis on strong customer service skills, think of examples from your past experiences where you successfully handled customer queries or resolved issues. Be ready to discuss these scenarios during the interview to demonstrate your problem-solving abilities.
✨Showcase Your Organisational Skills
As an Administrative Assistant, organisation is key. Prepare to discuss how you manage your time and tasks effectively. You might want to bring along a planner or a digital tool you use to keep track of your responsibilities, as this can visually demonstrate your organisational prowess.