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- Tasks: Deliver outstanding customer service and assist with vehicle rentals from start to finish.
- Company: Join a family-owned global leader in mobility with a strong legacy.
- Benefits: Earn £13.25 per hour with flexible shifts and potential for extension.
- Other info: Exciting temporary role with opportunities for growth and development.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
The predicted salary is between 60000 - 60000 £ per year.
We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. We’re looking for passionate and customer-focused individuals to join our team as a Customer Service Representative in our Bath Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs.
This is a temporary position starting immediately until October 2026 with the potential to extend based on business need. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £13.25 per hour. The number of contracted hours will be 45 per week - over 7 days, flexibility with working days and times is essential.
If you thrive in a fast-paced environment and have a natural flair for building relationships, we want to hear from you!
Responsibilities- Greet customers warmly upon their arrival, assisting them with the rental process from start to finish.
- Provide information about available vehicle options, rental rates, and additional services such as insurance coverage and GPS navigation systems.
- Process rental agreements accurately and efficiently, ensuring that all necessary documentation is completed and signed by the customer.
- Conduct vehicle inspections with customers before and after rental periods, noting any pre-existing damage and explaining the return procedures.
- Delivery and collection of vehicles across the region.
- Address any inquiries or concerns raised by customers regarding their rental experience.
Customer Service Representative – Yeovil employer: Enterprise Holdings
Contact Detail:
Enterprise Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative – Yeovil
✨Tip Number 1
Get to know the company! Research Enterprise Mobility and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Customer Service Representative and role-play them with a friend. This will boost your confidence and prepare you for real-life situations during the job.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and makes it easier for us to keep track of your application.
We think you need these skills to ace Customer Service Representative – Yeovil
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about helping others and making their experience memorable.
Tailor Your CV: Make sure your CV is tailored to the role of Customer Service Representative. Highlight any relevant experience or skills that match what we’re looking for, like communication skills and flexibility.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Enterprise Holdings
✨Know the Company Inside Out
Before your interview, take some time to research Enterprise Mobility. Understand their values, mission, and what sets them apart in the mobility industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Representative, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your problem-solving skills and how you handle difficult situations with grace.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview. This could involve simulating a customer interaction. Practice common scenarios like handling complaints or explaining rental options. This will help you demonstrate your communication skills and adaptability in real-time.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Show that you’re willing to work across different days and times, and emphasise your ability to thrive in a fast-paced environment. This will reassure them that you’re a great fit for their dynamic team.