At a Glance
- Tasks: Deliver exceptional customer service and manage vehicle bookings in a dynamic team.
- Company: Join Enterprise Flex-E-Rent, a leader in commercial vehicle rental.
- Benefits: Enjoy competitive salary, generous leave, and comprehensive benefits.
- Other info: Flexible work hours with no weekend shifts and great employee perks.
- Why this job: Make a real impact while developing your career with structured progression.
- Qualifications: Strong communication skills and a full UK/EU driving licence required.
The predicted salary is between 27100 - 28000 £ per year.
Competitive Salary + Career Progression
Join a Team That Keeps the UK Moving
Make Your Move and join a team where your potential is recognised, your growth is supported, and your work makes a real impact. At Enterprise Mobility, we operate one of the UK’s most diverse and dynamic vehicle fleets. Now, we’re looking for a motivated and customer-focused Customer Assistance Representative to join our Flex-E-Rent team in Ellesmere Port.
Why Join Us?
- Structured Career Development – Clear training roadmap with a £1,000 salary increase upon completion
- Fast-Track Progression – Promotion to Senior Customer Assistance Representative within 10-12 months
- Leadership Opportunities – Access to our development programme and future management roles
- Work-Life Balance – Monday to Friday schedule, no weekend shifts
- Generous Leave – 25 days annual leave, increasing to 30+ with service + bank holidays + time off on your Birthday!
- Comprehensive Benefits – Including pension, life assurance, access to same day virtual private GP appointments & more!
- Employee Perks – Discounts on car hire, Cycle to Work scheme, paid volunteer days
What Division Will I Be Working In?
Enterprise Flex-E-Rent is our commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from locations all across the UK and Ireland. Join our team and be one of the people driving our growth.
Location
Enterprise Flex-E-Rent, Lakeside, Shellway Rd, Ellesmere Port CH65 4LQ
Responsibilities
What You’ll Be Doing
- Delivering exceptional customer service in person, by phone, and via email
- Managing vehicle bookings and fleet systems
- Building strong customer relationships and supporting account management
- Handling administration, problem-solving, and operational tasks
- Helping the business grow by giving you the chance to boost income and cut costs
- Working both independently and as part of a fast paced high-performing team
Qualifications
What We’re Looking For
- Strong communication and customer care skills
- A flexible approach to work
- Experience handling enquiries via email, phone, and face-to-face
- A full UK/EU Manual Driving Licence is required for this role
- Business-level IT skills (Excel, Outlook, etc.)
- Ability to pass a security check (criminality, financial, and employment references)
Customer Assistance Representative - Ellesmere Port in Brighton employer: Enterprise Holdings
At Enterprise Mobility, we pride ourselves on being an exceptional employer that values your potential and supports your career growth. With structured career development, a focus on work-life balance, and generous benefits including 25 days of annual leave, our Ellesmere Port location offers a dynamic work environment where you can thrive while making a real impact in the commercial vehicle rental industry.
