Manager of Solutions Consulting

As Solutions Consulting Manager of the EMEA North Government team (UK&I & Benelux), you will lead a team of Solutions Consultants (currently 6 headcount) covering the EMEA North Government Sector. You will also collaborate cross-functionally with sales leadership, solution consulting leadership, account executives, consulting, partners, business officers, and other stakeholders to define and execute on the sales strategy, secure revenue targets and drive adoption of Pega AI Blueprint and Pega's AI-powered workflow and decisioning capabilities. The team is customer-centric, technical, business/value outcome driven, and focused on transforming government clients through Pega's solutions.

You will play a critical role driving Pega's strategy using Pega AI Blueprint and Predictable AI. Blueprint changes the way we interact and work with our customers dramatically, reducing time it takes to drive customers' outcomes and value. As the Solutions Consulting leader, you're at the forefront of this change, being a true Blueprint advocate and leader. This role provides a great opportunity to build on the foundations of the team through introducing the Solution Designer approach, turning customer ideas/needs into solutions in weeks.

Reporting to the Senior Director Solution Consulting for the EMEA North region, you will be a key element of both the EMEA North Government GTM leadership, and the EMEA North Solutions Consulting leadership teams. Towards our customers you are the technical representative at executive level being a partner for our most strategic customers CTO’s. You're an energetic team player with a passion for Government organizations, who will act as a thought leader, and represent Pega's core technology to the outside world. Your vision, ambition, and leadership will be critical as we continue to grow our revenue and rapidly expand our presence in 2026 and beyond.

• Use Pega AI Blueprint and Predictable AI to help Government organizations to drive citizen outcomes, innovate, reduce costs and modernize their legacy estates.
• Coach and lead the team in Qualification, Solution Design, answering RFPs and RFIs and development of best practice technical solutions that leverage Pega's solutions.
• Proactively support and work with the Solutions Consulting and Sales teams in Designing Solutions, present and demonstrate and share best practice to "raise the bar".
• Engage and develop relationships with client and partner executives acting as counterpart for our most strategic CIO’s/CTO’s.
• Be a recognized thought leader and domain expert in Pega solutions, representing Pega to the outside world (Social, industry bodies, strategic government departments) and at events.
• Lead the team in execution of Pega Sales strategy with focus on Blueprint and the Solution Designer approach.
• Secure execution and compliance with Solutions Consulting tasks and goals (Spending time with and at our customers, Blueprint adoption, Training and use of Pega's sales automation system).
• Drive and support the innovation and adoption of initiatives, reusable assets, selling programs, enablement, to scale the success of Pega's core technologies.
• Collaborate and foster strong partnerships with internal leaders in Specialists, Product Development, Product Marketing, Alliances, Industry Business Units, and other peer Specialist organizations globally at Pega.

• Lead the team towards the best Solution Designers in the industry.
• Cultivate your team through coaching, hiring, goal setting, career development, and performance management.
• Develop and maintain cutting-edge Solutions Consultant knowledge of Pega AI Blueprint, Pega Platform, GenAI capabilities, and other core Pega technologies in partnership with the Product teams.
• Oversee the Solutions Consultants to ensure accurate planning and coordination of all requests for resources from the sales field to ensure a balanced workload across the team.

• An ambitious leader, coach, with an understanding and background in Government.
• Passionate about people, Pega AI Blueprint, technology, and the transformative potential of workflow and Predictable AI.
• Enjoy being hands-on in the field, coaching and leading by example to secure results on critical engagements with enterprise clients.
• Willing to travel throughout the region to support the business.
• Based in the UK and SC cleared or clearable.

• Management experience and/or a successful track record leading Solution Consulting engagements in Government organizations.
• Technical acumen with strong preference for experience in Workflow, Process management, CRM, BPM, and AI.
• You worked with customer in the UK Government industry building trust with executive stakeholders.
• Demonstrated leadership and initiative to build scale, and driven growth.
• Led large scale Enterprise sales engagements from a Solutions Consulting perspective.
• A fun and dynamic work environment in which you will have an amazing opportunity to make a big impact.
• Gartner/Forester Analyst acclaimed technology leadership across our categories of products including Pega Platform, Customer Decision Hub, and Intelligent Automation.
• Continuous learning and development opportunities in core Pega technologies and AI-driven solutions.
• An innovative, inclusive, agile, and structured work environment.
• Competitive global benefits program inclusive of base pay, sales incentives, and employee equity in the company.

Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.