Project Delivery Leader in London

Join a team that is at the forefront of industry transformation. This role will be a part of our expanding consulting business which provides fantastic opportunities to work with an industry leading, collaborative and innovative Professional Services team. Pega has been revolutionising the customer journey for millions, working with well-known clients in the region, leveraging cutting-edge technology. Pega is The Enterprise Transformation CompanyTM that empowers organisations to Build for Change with groundbreaking enterprise AI decisioning and workflow automation solutions.

As the recognized leader in strategic business application by analysts such as Forrester and Gartner, we challenge companies to rethink their business models and empower them to become more efficient, smarter, and customer-centric. Pegasystems is seeking an experienced project manager to join our dynamic team of Delivery Leaders. Each Delivery Leader actively contributes to the success of all client engagements through industry knowledge, Pegasystems product knowledge, leadership, and project execution skills.

The key responsibilities of the Delivery Leaders will include:

• Project planning and management, as well as client engagement at all levels within an account.
• Typically manage between one and two projects, including Pega, partner, or client-led implementations.
• Deliver engagements to agreed customer scope, timescales, budget, and quality metrics, as well as assisting customers to achieve the expected ROI.
• Drive account hygiene (timely and accurate contractual documentation, Project Status Reports (PSRs), Engagement Status Dashboards (ESDs), forecasts, and A/R collections).
• Act as a trusted advisor to the client on all aspects of Pegasystems engagement, leading communication and providing thought leadership so that the best system possible is implemented.
• Advise on Pegasystems' delivery methodology and how this can be harmonized with a client's methodology; demonstrate a thorough understanding of Agile, Waterfall, and Scrum approaches to delivery.
• Lead and coach staff toward thought leadership and project excellence.

Who You Are:

You are a team player with a results-driven attitude and demonstrated experience in professional services project management. Your industry knowledge and first-class leadership skills allow you to easily engage with and influence clients. You are committed to successful project delivery and customer satisfaction while maintaining a high level of integrity. You must be security clearable in the UK.

What You've Accomplished:

• BA/BS Technical Degree (MBA preferred)
• 9+ years of experience in professional services project management roles
• Specialization in an industry vertical or a number of verticals, and a thorough understanding of customer strategies, processes, vocabulary, and trends, and design thinking

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.