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- Tasks: Lead a team to ensure 24/7 security and manage incidents effectively.
- Company: Join a high-profile retail environment focused on enhancing security operations.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Shape a positive security culture and make a real impact in protecting people and property.
- Qualifications: Experience in security or policing with strong team management skills required.
- Other info: Two roles available: day shift and night shift.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting on behalf of a high-profile retail environment for a SOC Duty Manager to lead and enhance in-store security operations. There are two roles available, one to cover the day shift and the other to cover nights. This role offers the opportunity to shape a positive security culture, drive strategic improvements, and play a central role in protecting people, property, and profit.
What You'll Be Doing:
- Lead a 24/7/365 third-party manned guarding team, ensuring round-the-clock security presence.
- Act as the duty Security Manager, handling incidents, managing responses, and briefing senior stakeholders when needed.
- Take ownership of incident management and escalation, working closely with Health & Safety and leadership teams.
- Deliver security awareness training, run gap analyses, and identify continuous improvement opportunities.
- Build effective working relationships with police, national crime agencies, and local authorities.
- Support investigations, prepare evidence, and contribute to successful prosecutions.
- Contribute to threat assessments, risk profiling, and the implementation of advanced security technologies.
- Collaborate across departments including Property, IT, and Health & Safety to ensure safe and secure project delivery.
Key Attributes We’re Looking For:
- Proven experience in security, loss prevention, or policing — with team management exposure.
- Strong interpersonal and influencing skills — able to embed security culture across teams.
- Calm under pressure, decisive, and practical in response to crises.
- Solid grasp of legislation (e.g. Theft Act, PACE, GDPR) and physical security best practice.
This is an opportunity to lead from the front in a highly visible role with real operational impact.
Security Operations Centre (SOC) Duty Manager employer: enteles Search
Contact Detail:
enteles Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Operations Centre (SOC) Duty Manager
✨Tip Number 1
Familiarise yourself with the latest security technologies and practices relevant to retail environments. Being knowledgeable about advanced security systems can set you apart during discussions with potential employers.
✨Tip Number 2
Network with professionals in the security industry, especially those who have experience in retail settings. Attend industry events or join online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific incidents where you've successfully managed security challenges. Highlighting your hands-on experience will demonstrate your capability to handle the responsibilities of a SOC Duty Manager.
✨Tip Number 4
Research the company’s current security measures and any recent incidents they may have faced. Showing that you understand their unique challenges will help you stand out as a candidate who is ready to contribute from day one.
We think you need these skills to ace Security Operations Centre (SOC) Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security, loss prevention, or policing. Emphasise any team management roles you've held and specific achievements that demonstrate your ability to lead and enhance security operations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for security and your understanding of the role's responsibilities. Mention how your skills align with the job description, particularly your experience in incident management and your ability to build relationships with stakeholders.
Showcase Your Interpersonal Skills: Since strong interpersonal and influencing skills are crucial for this role, provide examples in your application of how you've successfully embedded a security culture in previous positions. Use specific scenarios to illustrate your calmness under pressure and decision-making abilities.
Highlight Relevant Legislation Knowledge: Demonstrate your understanding of relevant legislation such as the Theft Act, PACE, and GDPR in your application. This shows that you are not only experienced but also knowledgeable about the legal framework surrounding security operations.
How to prepare for a job interview at enteles Search
✨Showcase Your Leadership Skills
As a SOC Duty Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you managed teams, and any challenges you faced. Highlight specific examples where you successfully led a team through a crisis or improved security operations.
✨Demonstrate Your Knowledge of Security Legislation
Familiarise yourself with relevant legislation such as the Theft Act, PACE, and GDPR. During the interview, be ready to discuss how these laws impact security operations and how you've applied them in past roles. This will show your understanding of the legal framework surrounding security.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making skills under pressure. Think about past incidents you've managed and how you responded. Practising your responses to potential scenarios can help you articulate your thought process clearly during the interview.
✨Emphasise Your Interpersonal Skills
The role requires strong interpersonal and influencing skills. Be ready to share examples of how you've built relationships with stakeholders, collaborated across departments, or trained staff on security awareness. This will demonstrate your ability to embed a positive security culture.
