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- Tasks: Provide remote network support and assist with LAN/WLAN/WAN incidents.
- Company: Join a dynamic team supporting facilities across Europe, Africa, and the Middle East.
- Benefits: Enjoy remote work flexibility and comprehensive training opportunities.
- Why this job: Be part of a global network team making a real impact in diverse environments.
- Qualifications: Bachelor’s in computer science and 3 years’ experience with Cisco technologies required.
- Other info: Cisco CCNA qualification is essential; second language skills are a plus.
The predicted salary is between 28800 - 48000 £ per year.
This is a Network Analyst position, primarily providing remote network support services to facilities in Europe, Africa and the Middle East (EAME) and globally when required. The EAME Network services team provide LAN/WLAN/WAN incident and project support to all facilities in EAME. The position will report to the EAME Network services supervisor, based in the UK, The successful candidate will primarily be providing level2/3 Network helpdesk support, to EAME based facilities, including factories, offices, and warehouses. Secondary functions will include small project LAN design and supporting regional facilities with request fulfilment and advice. Training will be provided. Requirements: Bachelor’s degree in computer science or equivalent as well as at least 3 years’ experience of Cisco network technologies. Cisco CCNA qualification. Second language is an advantage. Knowledge: Cisco familiarity including:-IOS upgrade, WLC controller configuration Cisco Router and Switch configuration. Familiarity with firewall designs Understanding of related technologies (DNS, DHCP) Fault finding skills Good documentation skills Basic Knowledge of a Ticketing software (Remedy/Peregrine). Good Knowledge of Microsoft Office suite, Putty, and other Network tools
Contact Detail:
Entech Technical Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Analyst
✨Tip Number 1
Familiarise yourself with the specific Cisco technologies mentioned in the job description. Brush up on your skills with IOS upgrades, WLC controller configuration, and router/switch configurations to demonstrate your expertise during any discussions.
✨Tip Number 2
Since this role involves remote support across various regions, practice your communication skills. Be prepared to explain technical concepts clearly and concisely, as you'll be assisting facilities in different countries.
✨Tip Number 3
Consider brushing up on your knowledge of related technologies like DNS and DHCP. Being able to discuss these topics confidently can set you apart from other candidates and show your comprehensive understanding of network systems.
✨Tip Number 4
If you have experience with ticketing software like Remedy or Peregrine, be ready to share examples of how you've used these tools in past roles. If not, familiarise yourself with their functionalities to show your willingness to learn and adapt.
We think you need these skills to ace Network Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cisco network technologies, including any specific projects you've worked on. Emphasise your CCNA qualification and relevant skills such as fault finding and documentation.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Network Analyst position and how your background aligns with the requirements. Mention your familiarity with LAN/WLAN/WAN support and any experience you have with ticketing software.
Showcase Relevant Skills: When writing your application, specifically mention your knowledge of related technologies like DNS and DHCP. Highlight your ability to provide level 2/3 helpdesk support and any experience with small project LAN design.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Entech Technical Solutions Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Cisco network technologies in detail. Highlight specific projects where you've implemented IOS upgrades or configured WLC controllers, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your fault-finding skills. Prepare examples of past incidents where you successfully diagnosed and resolved network issues, showcasing your analytical thinking.
✨Familiarise Yourself with the Company’s Network Environment
Research the company’s operations in the EAME region. Understanding their network infrastructure and potential challenges they face can help you tailor your responses and show your genuine interest in the role.
✨Prepare Questions for the Interviewers
Have a list of insightful questions ready about the team dynamics, ongoing projects, and the tools they use. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
