At a Glance
- Tasks: Shape service architecture and support technology transitions in a large-scale public sector programme.
- Company: Join a leading UK public sector organisation driving technology transformation.
- Benefits: Competitive daily rate, hybrid working, and impactful project experience.
- Other info: Active SC clearance needed; great opportunity for career growth in tech transformation.
- Why this job: Make a real difference in public services while developing your skills in a dynamic environment.
- Qualifications: Experience in public sector delivery and designing complex service architectures required.
A high-impact contract on a large-scale public sector technology programme. As Deputy Service Design & Transition Lead, you will help shape the service architecture for complex systems and support the safe transition of technology services into live operations, deputising for the Service Design & Transition Lead.
About the role
Our client is a UK public sector organisation delivering a complex, large-scale technology transformation, with multiple suppliers and high assurance standards. The service design and transition function is being strengthened as the programme moves towards live service.
What you'll be doing as a Deputy Service Design & Transition Lead:
- Deputising for the Service Design & Transition Lead across day-to-day delivery and decisions
- Designing service architectures for complex systems within a large-scale IT and digital transformation programme
- Supporting the safe transition of technology services into live operations
- Managing supplier relationships and feeding a service perspective into commercial and contractual discussions
- Ensuring support services align with, and positively impact, wider business functions
- Driving service readiness, governance and assurance across the programme
What we're looking for:
- Public sector delivery experience (essential)
- Proven experience designing service architectures for complex systems in large transformation programmes
- A track record of transitioning large-scale technology services into live operations
- Strong supplier and commercial management skills, including input to contractual discussions
- Excellent project management and communication skills
- Broad IT knowledge and a clear understanding of how support services affect other business functions
Qualifications:
- ITIL (Service Design / Service Transition) or equivalent service management background
- Active SC clearance is essential as a minimum; NPPV clearance is ideal
Interested? If this Deputy Service Design & Transition Lead contract is of interest, apply now or contact Entasis Partners for a confidential conversation.
Service Designer in Slough employer: Entasis Partners
As a leading public sector organisation in London, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to make a meaningful impact on technology transformation. With a focus on professional growth, we offer extensive training opportunities and support for career advancement, all while ensuring a healthy work-life balance through our hybrid working model. Join us to be part of a dynamic team dedicated to delivering high-quality services that enhance the lives of citizens.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a Deputy Service Design & Transition Lead role. A friendly chat can lead to insider info or even a referral.
✨Tip Number 2
Prepare for those interviews by brushing up on your service design knowledge. Be ready to discuss your experience with complex systems and transitioning services into live operations. We want you to shine!
✨Tip Number 3
Showcase your project management skills! Think of examples where you've successfully managed supplier relationships or driven service readiness. We love hearing about real-life experiences that demonstrate your expertise.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job.
We think you need these skills to ace Service Designer in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Deputy Service Design & Transition Lead. Highlight your public sector delivery experience and any relevant service architecture projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in transitioning technology services and managing supplier relationships. Let us know how you can contribute to our large-scale transformation programme.
Showcase Your Qualifications:Don’t forget to mention your ITIL or equivalent service management qualifications. If you have active SC clearance or NPPV clearance, make that clear too! We need to know you meet the essential requirements right from the start.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We’re excited to hear from you!
How to prepare for a job interview at Entasis Partners
✨Know Your Service Design Fundamentals
Make sure you brush up on the key principles of service design and transition. Understand how to create service architectures for complex systems, as this will be a major focus in your interview. Be ready to discuss your past experiences and how they relate to the role.
✨Showcase Your Public Sector Experience
Since public sector delivery experience is essential, prepare specific examples from your previous roles that highlight your understanding of the unique challenges and requirements in this sector. This will demonstrate your capability to navigate the complexities of large-scale technology transformations.
✨Prepare for Supplier Management Questions
Expect questions about managing supplier relationships and how you’ve contributed to commercial discussions in the past. Think of scenarios where you successfully aligned service perspectives with contractual obligations, as this will show your strategic thinking and negotiation skills.
✨Communicate Clearly and Confidently
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently, especially when discussing technical concepts or project management strategies. Remember, it’s not just what you say, but how you say it that can make a lasting impression.
