At a Glance
- Tasks: Shape service architecture and support technology transitions in a large-scale public sector programme.
- Company: Join a leading UK public sector organisation driving tech transformation.
- Benefits: Competitive daily rate, hybrid working, and impactful project experience.
- Other info: Opportunity for professional growth in a dynamic and supportive environment.
- Why this job: Make a real difference in public services while developing your career in tech.
- Qualifications: Experience in public sector delivery and designing complex service architectures required.
A high-impact contract on a large-scale public sector technology programme. As Deputy Service Design & Transition Lead, you will help shape the service architecture for complex systems and support the safe transition of technology services into live operations, deputising for the Service Design & Transition Lead.
About the role
Our client is a UK public sector organisation delivering a complex, large-scale technology transformation, with multiple suppliers and high assurance standards. The service design and transition function is being strengthened as the programme moves towards live service.
What you'll be doing as a Deputy Service Design & Transition Lead:
- Deputising for the Service Design & Transition Lead across day-to-day delivery and decisions
- Designing service architectures for complex systems within a large-scale IT and digital transformation programme
- Supporting the safe transition of technology services into live operations
- Managing supplier relationships and feeding a service perspective into commercial and contractual discussions
- Ensuring support services align with, and positively impact, wider business functions
- Driving service readiness, governance and assurance across the programme
What we're looking for:
- Public sector delivery experience (essential)
- Proven experience designing service architectures for complex systems in large transformation programmes
- A track record of transitioning large-scale technology services into live operations
- Strong supplier and commercial management skills, including input to contractual discussions
- Excellent project management and communication skills
- Broad IT knowledge and a clear understanding of how support services affect other business functions
Qualifications:
- ITIL (Service Design / Service Transition) or equivalent service management background
- Active SC clearance is essential as a minimum; NPPV clearance is ideal
If this Deputy Service Design & Transition Lead contract is of interest, apply now or contact Entasis Partners for a confidential conversation.
Service Designer in London employer: Entasis Partners
As a leading public sector organisation in London, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to make a meaningful impact on technology transformation. With a focus on professional development and a commitment to high assurance standards, we offer unique opportunities for growth while working on complex systems that shape the future of public services. Join us in a hybrid work environment that values flexibility and teamwork, ensuring you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a Deputy Service Design & Transition Lead role. A friendly chat can lead to insider info or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your service design knowledge. Be ready to discuss your experience with complex systems and transitioning services into live operations. We want you to shine!
✨Tip Number 3
Showcase your project management skills! Think of examples where you've successfully managed supplier relationships or contributed to commercial discussions. This will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Designer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in public sector delivery and service design. We want to see how your skills align with the role of Deputy Service Design & Transition Lead.
Showcase Relevant Experience:When detailing your past roles, focus on your proven experience in designing service architectures and transitioning technology services. We love seeing concrete examples that demonstrate your impact in large transformation programmes.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as this will help us quickly understand your fit for the role. Avoid jargon unless it’s relevant!
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right people and helps us keep track of all candidates efficiently. Plus, it’s super easy!
How to prepare for a job interview at Entasis Partners
✨Know Your Service Design Fundamentals
Make sure you brush up on the key principles of service design and transition. Understand how to create service architectures for complex systems, as this will be a major focus in your interview. Be ready to discuss your previous experiences and how they relate to the role.
✨Showcase Your Public Sector Experience
Since public sector delivery experience is essential, prepare specific examples from your past roles that highlight your understanding of the unique challenges and requirements in this sector. This will demonstrate your capability to navigate the complexities of large-scale technology transformations.
✨Prepare for Supplier Management Questions
Expect questions about managing supplier relationships and how you’ve contributed to commercial discussions in the past. Think of scenarios where you successfully influenced outcomes or improved service delivery through effective supplier management.
✨Demonstrate Your Project Management Skills
Be ready to discuss your project management approach, especially in relation to transitioning technology services into live operations. Highlight any relevant methodologies you’ve used, such as ITIL, and how they’ve helped you ensure service readiness and governance.
