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- Tasks: Deliver exceptional customer service and manage transactions in a lively betting shop.
- Company: Leading sports betting company in Wrexham with a vibrant atmosphere.
- Benefits: Competitive pay, healthcare support, and opportunities for personal development.
- Why this job: Join a dynamic team and build strong relationships with customers in an exciting environment.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Part-time role with flexible hours and a fun work culture.
The predicted salary is between 13 - 16 £ per hour.
A leading sports betting company in Wrexham is seeking a Retail Customer Service Manager. This part-time role focuses on delivering exceptional customer service in the dynamic environment of betting shops. You will take bets, process transactions, and build strong customer relationships while maintaining shop standards.
A passion for customer service and effective communication skills are essential. Expect competitive pay and benefits, including healthcare support and development opportunities.
Part-Time Retail Customer Service Leader – Betting Shop in Wrexham employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Retail Customer Service Leader – Betting Shop in Wrexham
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about their mission and customers.
✨Tip Number 2
Practice your customer service scenarios. Think about how you’d handle different situations in a betting shop. Being able to demonstrate your problem-solving skills and how you build relationships with customers will set you apart from the rest.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional when you show up for your interview. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part-Time Retail Customer Service Leader – Betting Shop in Wrexham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share any relevant experiences where you’ve gone above and beyond to help customers, as this is key in a betting shop environment.
Tailor Your Application: Make sure to customise your application to fit the Retail Customer Service Leader role. Highlight your communication skills and any experience in fast-paced settings, as these are super important for us in the betting industry.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out. This will help us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Entain
✨Know Your Betting Basics
Before the interview, brush up on your knowledge of sports betting and the services offered by the company. Being able to discuss different types of bets and how they work will show your passion for the industry and your readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to build strong relationships in a fast-paced environment.
✨Practice Effective Communication
Since effective communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you convey information and respond to questions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
