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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build strong client relationships.
- Company: Leading gaming company in Weston-super-Mare with a vibrant culture.
- Benefits: Great perks, development opportunities, and a healthy work-life balance.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Passion for customer service and strong problem-solving skills.
- Other info: Opportunity to grow in a supportive and engaging environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading gaming company located in Weston-super-Mare is looking for a Retail Customer Service Manager. In this role, you will deliver outstanding customer service, build relationships with clients, and maintain high shop standards.
The position requires:
- A passion for customer service
- Problem-solving abilities
- An ability to work both independently and as part of a team
Numerous benefits and development opportunities are offered, supporting a healthy work-life balance.
Sportsbook Retail Customer Service Lead in Weston-super-Mare employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sportsbook Retail Customer Service Lead in Weston-super-Mare
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice your customer service scenarios. Think about how you’d handle tricky situations or complaints. We all know that problem-solving is key in this role, so be ready to showcase your skills!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Sportsbook Retail Customer Service Lead in Weston-super-Mare
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past – it’ll show us you’re the right fit for our team!
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Customer Service Manager role. Highlight relevant experiences that align with the job description, especially your problem-solving skills and ability to work both independently and as part of a team.
Keep It Professional Yet Personal: While we want to see your professional side, don’t be afraid to let your personality shine through. A friendly tone can make your application stand out, so feel free to express why you’re excited about this opportunity with us!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Entain
✨Know Your Customer Service Inside Out
Make sure you brush up on the principles of outstanding customer service. Be ready to share examples from your past experiences where you’ve gone above and beyond for a customer. This will show that you’re not just passionate about service, but that you can deliver it effectively.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. Think of scenarios where you had to think on your feet or handle difficult customers. This will demonstrate your ability to tackle issues head-on, which is crucial for this role.
✨Emphasise Teamwork and Independence
Since the job requires both independent work and teamwork, be ready to talk about your experiences in both areas. Share stories that highlight your ability to collaborate with others while also being self-motivated. This balance is key for a Retail Customer Service Lead.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Knowing what they stand for will help you align your answers with their expectations. Plus, it shows that you’re genuinely interested in being part of their team, which can set you apart from other candidates.
