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- Tasks: Lead a team to deliver top-notch customer service in a vibrant bar and restaurant setting.
- Company: Join Entain, a leader in sports betting and interactive entertainment, focused on innovation and people.
- Benefits: Enjoy discounts, a pension scheme, healthcare support, and recognition for your contributions.
- Why this job: Be part of a dynamic team, create memorable experiences, and grow in a diverse environment.
- Qualifications: Strong knowledge of Health & Safety, Food Hygiene, and a passion for excellent customer service required.
- Other info: Entain values diversity and inclusivity, ensuring everyone feels celebrated and valued.
The predicted salary is between 24000 - 36000 £ per year.
Sports betting, gaming and interactive entertainment are evolving, and we’re leading that change by putting people first and delivering exciting, engaging experiences at your fingertips. We are pushing boundaries with innovation, technology, and most importantly, people like you. When you join Entain, it’s your game — so let’s win together.
As a Bar and Catering Team Supervisor, you will be responsible for leading a team that provides excellent customer service within the bar and restaurant areas. Reporting to the Bar and Catering Manager, you will be part of the team committed to achieving the highest standards of hospitality for the Stadium, while meeting customer expectations and health and safety requirements.
What you will do:
- Welcome guests in a friendly and accommodating manner, creating a positive first impression;
- Take orders and serve food/drinks, maintaining high standards;
- Learn and remember all menu items to benefit guests and work effectively;
- Prepare the restaurant/bar for service;
- Present a professional personal image to customers;
- Maintain high standards of hygiene and cleanliness by following routines set by the Bar & Catering Supervisor;
- Handle payments at the end of each shift;
- Ensure all equipment is safe and compliant, reporting concerns to the appropriate manager;
- Keep the bar and restaurant areas safe and report hazards to the Safety & Compliance Officer or Manager.
Qualifications:
- Strong knowledge and qualifications in Health & Safety and Food Hygiene;
- Ability to work independently and as part of a team;
- Passion for delivering excellent customer service;
- Ability to handle challenging situations professionally and calmly.
At Entain, we offer a competitive salary and support your peak performance with benefits such as:
- Discounts with hundreds of retailers through Entain Deals;
- Pension Scheme and ShareSave options;
- Healthcare and wellbeing support.
Beyond this, you can earn recognition and prizes, joining a talented, inclusive community where everyone is celebrated for who they are. If you require adjustments or accommodations during recruitment, please contact us. Entain is committed to creating a diverse, equitable, and inclusive future. We value and respect all individuals, ensuring everyone feels valued and celebrated. We adhere to all applicable employment laws and recruitment regulations worldwide.
Stadia Bar & Catering Supervisor employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stadia Bar & Catering Supervisor
✨Tip Number 1
Familiarise yourself with the latest trends in customer service within the hospitality industry. Understanding what makes a great guest experience can help you stand out during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or handled challenging situations in the past. This will demonstrate your capability to lead as a Bar & Catering Supervisor.
✨Tip Number 3
Research Entain's values and mission. Being able to articulate how your personal values align with theirs can make a strong impression and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Network with current or former employees of Entain, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Stadia Bar & Catering Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Bar & Catering Supervisor position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality, customer service, and any relevant health and safety qualifications. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to lead a team. Mention specific examples of how you've handled challenging situations in the past and how you can contribute to the team's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Entain
✨Know the Menu Inside Out
Familiarise yourself with the bar and restaurant menu before the interview. Being able to discuss menu items confidently will show your passion for the role and your commitment to providing excellent customer service.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about challenging situations you've handled and how you maintained professionalism, as this is crucial for the Bar & Catering Supervisor role.
✨Highlight Your Health & Safety Knowledge
Since the role requires strong knowledge in Health & Safety and Food Hygiene, be ready to discuss relevant qualifications or experiences. This will demonstrate your understanding of the importance of safety in a hospitality environment.
✨Show Your Team Leadership Abilities
As a supervisor, you'll need to lead a team effectively. Share experiences where you've successfully worked as part of a team or led others, showcasing your ability to motivate and manage staff while maintaining high standards.
