Retail Customer Service in Southampton

Job Description Do you love sports or have a passion for great customer service?
Do you enjoy forming positive relationships?
As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis.
In our exciting, dynamic betting shops no two days are the same and you\’ll have the chance to contribute to a team that wins together and does what\’s right by our customers.
Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.
Are you ready to launch a winning career?
Salary is £13 per hour What you will do Deliver outstanding customer service.
Always urging safer gambling.
Take bets on a wide range of sports and events.
Process customer transactions including cash handling.
Help demonstrate our products betting terminals to customers.
Handle customer complaints or concerns with empathy and problem-solving skills.
Work towards defined targets and goals.
Maintain high shop standards.
Open or close the shop as needed.
Working patterns Our shops can be open from Monday to Sunday 8am – 10pm depending on the location.
This includes weekends and