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- Tasks: Deliver top-notch customer service and manage shop transactions in a lively setting.
- Company: Leading gaming and betting company with a supportive team culture.
- Benefits: Flexible hours, competitive pay, and plenty of development opportunities.
- Why this job: Join a dynamic environment and build strong relationships with customers.
- Qualifications: Strong communication skills and ability to thrive under pressure.
- Other info: Perfect for self-motivated individuals looking for part-time work.
The predicted salary is between 10 - 13 £ per hour.
A leading gaming and betting company in Scunthorpe seeks a Retail Customer Service Manager to provide outstanding customer service in a dynamic environment. The role requires building strong customer relationships, handling complaints empathetically, and managing shop transactions.
With flexible working patterns and a supportive team culture, this position offers a competitive salary and numerous development opportunities.
Ideal candidates are self-motivated with strong communication skills and the ability to work under pressure.
Sports Betting Shop Customer Service Pro (Part‑Time) in Scunthorpe employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Betting Shop Customer Service Pro (Part‑Time) in Scunthorpe
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle complaints or tricky situations. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise. Use examples from your past experiences to demonstrate how you’ve built strong relationships with customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and helps keep you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Sports Betting Shop Customer Service Pro (Part‑Time) in Scunthorpe
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing top-notch customer service. Share any experiences where you've gone the extra mile to help someone out – it really makes a difference!
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your relevant skills and experiences that match what we're looking for in a Retail Customer Service Manager. It shows us you're genuinely interested!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us see your strengths quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Entain
✨Know the Company Inside Out
Before your interview, do some research on the gaming and betting company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses on outstanding customer service, prepare examples from your past experiences where you've successfully handled customer complaints or built strong relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Your Ability to Work Under Pressure
In a dynamic environment like a betting shop, things can get hectic. Be ready to discuss times when you've thrived under pressure. Highlight how you managed stress and maintained excellent service, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they handle busy periods. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
