We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the space as we go. We\'re home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.
Job Description
As part of our Security Management Centre (SMC) team, and as SMC Support, you will report to the SMC Deputy Manager and be part of a team whose duties include:
- Providing telephone support and assistance to our Ladbrokes and Coral shop colleagues, as well as Entain office and stadia colleagues, during and post incident, responding to these incidents in a professional manner.
- Carrying out weekly safety checks of Ladbrokes Coral shops and highlighting any areas of concern. This may come in the form of CCTV audits, procedural audits, phone surveys or data analysis.
- Providing assistance to the third-party ARC when required and ensuring the relevant reporting is completed.
- Using the ServiceNow software to record incidents in a clear and concise manner.
- Ensuring all incidents are correctly graded and that incident notifications land with correct stakeholders.
- Monitoring company premises and property using installed security and protection systems.
- Controlling and monitoring access to premises and property, dealing with unauthorised access.
- Monitoring and downloading CCTV to assist with internal and external investigations as required.
- Viewing and downloading CCTV footage to ensure interaction and expectation with external authorities is met.
- Complying with GDPR and H&S rules and regulations.
- Assisting the SMC Manager and undertaking their duties as identified in the SMC processes and procedures to ensure that all the services provided by the SMC are effectively delivered.
Qualifications
Who you are
- Could you contribute to the maintenance and development of our emergency procedures?
- Do you have a proven track record of working in a team?
- Could you effectively support the maintenance of security in Ladbrokes Coral premises?
- Are you able to strictly follow procedure and policy?
- Effectively help drive down incident rate?
- Are you familiar with Microsoft Office Suite?
Additional Information
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.
In this Nottingham office-based role, you can expect to receive benefits like:
- A regular bonus
- A stake in our success through our ShareSave scheme
- Wellbeing support, and so much more
And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Diversity and equal opportunities:
As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong.
We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work.
Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.
At Entain, we do what\'s right. It\'s one of our core values and that\'s why we\'re taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
#J-18808-LjbffrStudySmarter Expert Advice🤫
We think this is how you could land Safety Management Centre (SMC) Support in Nottingham
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Safety Management Centre (SMC) Support. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Entain. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Safety Management Centre (SMC) Support candidates.
✨Directly Apply to Entain
Don’t forget to apply for the Safety Management Centre (SMC) Support role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Entain.
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Entain. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Entain.
How to prepare for a job interview at Entain
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Entain.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Entain.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Entain.
