At a Glance
- Tasks: Support colleagues with incident response and conduct safety checks in retail shops.
- Company: Join Entain, a leader in sports betting and gaming, committed to inclusivity.
- Benefits: Flexible working hours, competitive pay, and opportunities for personal growth.
- Other info: Exciting career path in a fast-paced, innovative environment.
- Why this job: Be part of a dynamic team making a real difference in safety and security.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Entain, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Sports betting, gaming and interactive entertainment is changing, and we're leading that change by putting people first. As part of our Security Management Centre (SMC) team, and as SMC Support, you will report to the SMC Manager and be part of a team whose duties include:
- Providing telephone support and assistance to our Ladbrokes and Coral shop colleagues, as well as Entain office and stadia colleagues, during and post incident, responding to these incidents in a professional manner.
- Ensuring the correct level of contact is made to Operational and security teams to ensure full support is provided to the colleague/s.
- Carrying out weekly Safety checks of Ladbrokes Coral shops and highlighting any areas of concern, which may come in the form of CCTV audits, procedural audits, phone surveys or data analysis.
- Providing assistance to the third-party ARC when required, ensuring the relevant reporting is completed.
- Using the ServiceNow software, recording incidents in a clear and concise manner.
- Ensuring all incidents are correctly graded and that incident notifications land with correct stakeholders.
- Monitoring company premises and property using installed security and protection systems.
- Controlling and monitoring access to premises and property dealing with unauthorised access.
- Monitoring and downloading CCTV to assist with internal and external investigations as required.
- Viewing and downloading CCTV footage to ensure interaction and expectation with External authorities is met.
- Complying with GDPR.
Safety Management Centre (SMC) Retail Support employer: Entain
Entain is an exceptional employer that prioritises inclusivity and innovation, making it a fantastic place to work for those in the Safety Management Centre (SMC) Retail Support role. With a strong commitment to employee growth and development, you will be part of a dynamic team that values your contributions while providing opportunities to enhance your skills in a fast-paced environment. Located at the forefront of the gaming and interactive entertainment industry, Entain offers a vibrant work culture where collaboration and creativity thrive, ensuring that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Safety Management Centre (SMC) Retail Support
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Safety Management Centre (SMC) Retail Support. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Entain. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Safety Management Centre (SMC) Retail Support candidates.
✨Directly Apply to Entain
Don’t forget to apply for the Safety Management Centre (SMC) Retail Support role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Entain.
We think you need these skills to ace Safety Management Centre (SMC) Retail Support
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Entain. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Entain.
How to prepare for a job interview at Entain
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Entain.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Entain.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Entain.
