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For Companies At a Glance
- Tasks: Engage with customers, assist with inquiries, and ensure a positive shopping experience.
- Company: Join Ladbrokes & Coral, a leading name in retail betting and gaming.
- Benefits: Enjoy flexible hours, employee discounts, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values customer service and community engagement.
- Qualifications: No prior experience needed; just bring your enthusiasm and a willingness to learn.
- Other info: Perfect for students looking for part-time work with a fun atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
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Retail Customer Service employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service
✨Tip Number 1
Familiarise yourself with the retail environment, especially in customer service roles. Understanding the specific challenges and expectations in a fast-paced setting like Ladbrokes & Coral will help you stand out during interviews.
✨Tip Number 2
Showcase your communication skills by engaging with potential customers or colleagues in retail settings. Practising how to handle various customer scenarios can give you an edge when discussing your experience.
✨Tip Number 3
Research the company culture at Ladbrokes & Coral. Understanding their values and mission will allow you to tailor your responses in interviews, demonstrating that you're a great fit for their team.
✨Tip Number 4
Network with current or former employees of Ladbrokes & Coral. They can provide valuable insights into the hiring process and what the company looks for in candidates, which can be incredibly beneficial for your application.
We think you need these skills to ace Retail Customer Service
Some tips for your application 🫡
Understand the Role: Read through the job description for the Retail Customer Service position at Ladbrokes & Coral carefully. Make sure you understand the key responsibilities and qualifications required for the role.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Retail Customer Service role. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the retail environment. Mention specific experiences that demonstrate your ability to excel in this role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail.
How to prepare for a job interview at Entain
✨Research the Company
Before your interview, take some time to learn about Ladbrokes & Coral. Understand their values, mission, and the services they offer. This knowledge will help you tailor your answers and show genuine interest in the company.
✨Prepare for Common Questions
Think about common customer service scenarios and how you would handle them. Be ready to discuss your previous experiences in retail or customer service, focusing on how you resolved issues and provided excellent service.
✨Showcase Your Communication Skills
In a retail customer service role, communication is key. During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from your past experiences to illustrate your points.
✨Dress Appropriately
First impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and are serious about the position.
