At a Glance
- Tasks: Keep our betting shop clean and tidy while enhancing customer experience.
- Company: Join Entain, a leader in sports betting and interactive entertainment.
- Benefits: Enjoy a competitive salary, discounts, healthcare support, and development opportunities.
- Why this job: Be part of a dynamic team where no two days are the same and everyone is celebrated.
- Qualifications: Must be 18+, self-motivated, and adhere to health and safety regulations.
- Other info: Flexible shifts available, including weekends and bank holidays.
Company Description
Sports betting, gaming and interactive entertainment is changing, and we\’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We\’re pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it\’s your game. So let\’s win together.
Job Description
We are currently looking for a Cleaner to join the team at Entain. We pride ourselves on Service and Standards in our Ladbrokes & Coral betting shops so you will be playing a key part in maintaining these.
Reporting to the Shop Manager you will be part of the Shop team, who will keep the store tidy and clean.
Salary is £12.50 per hour
What you will do
- Maintain cleanliness standards across the store.
- Driving shop gold standards to improve the customer experience.
- Key focus on customer and staff toilets.
- Ensure both customer and colleagues toilets are in a clean and usable condition.
- Vacuum and mop as required.
Our shop opening hours are between 8am – 10pm Monday to Sunday. Your working week will generally consist of 3 shifts including weekends and bank holidays.
Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you\’ll have the chance to contribute to a team that wins together and does what\’s right by our customers.
Qualifications
- You must be 18 years of age or over to work in one of our betting shops.
- Self-motivated and proactive.
- adhering to Health and Safety regulations.
Additional Information
What we offer
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:
- Pension Scheme and annual ShareSave.
- Discounts with hundreds of retailers through Entain Deals.
- Healthcare and wellbeing support.
- Development opportunities.
And outside of this, you\’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
#LI-DNI
At Entain, we do what\’s right. It\’s one of our core values and that\’s why we\’re taking the lead when it comes to creating a diverse, equitable and inclusive future – for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
Retail Cleaner employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cleaner
✨Tip Number 1
Familiarise yourself with the cleanliness standards and customer service expectations in retail environments. Understanding what makes a great customer experience will help you stand out during your interactions with the team.
✨Tip Number 2
Show your enthusiasm for sports and customer service during any conversations or interviews. Mentioning your passion can create a positive impression and demonstrate that you align with the company culture at Entain.
✨Tip Number 3
Be prepared to discuss your proactive approach to maintaining cleanliness and adhering to health and safety regulations. Sharing specific examples from past experiences can highlight your suitability for the role.
✨Tip Number 4
Network with current or former employees of Entain if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Retail Cleaner
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Retail Cleaner position. Highlight your relevant experience in maintaining cleanliness and customer service.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous cleaning or customer service roles, and include specific examples of how you maintained high standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cleanliness and customer service. Mention why you want to work for Entain and how you can contribute to their team and values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a cleaning role.
How to prepare for a job interview at Entain
✨Understand the Company Culture
Before your interview, take some time to research Entain and its values. Familiarise yourself with their commitment to customer service and maintaining high standards in their betting shops. This will help you align your answers with what they are looking for.
✨Highlight Your Attention to Detail
As a Retail Cleaner, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you maintained cleanliness and hygiene standards. This will demonstrate your capability to uphold the shop's gold standards.
✨Show Enthusiasm for Customer Service
Entain values great customer service, so express your passion for creating a positive experience for customers. Share any relevant experiences where you went above and beyond to ensure customer satisfaction, even in a cleaning role.
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and the company.