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For Companies At a Glance
- Tasks: Keep our betting shops clean and tidy while enhancing customer experience.
- Company: Join Entain, a leader in sports betting and interactive entertainment.
- Benefits: Enjoy competitive pay, discounts, healthcare support, and development opportunities.
- Why this job: Be part of a dynamic team where no two days are the same and everyone is celebrated.
- Qualifications: Must be 18+, self-motivated, and adhere to health and safety regulations.
- Other info: Flexible shifts available, including weekends and bank holidays.
Company Description
Sports betting, gaming and interactive entertainment is changing, and we\’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We\’re pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it\’s your game. So let\’s win together.
Job Description
We are currently looking for a Cleaner to join the team at Entain. We pride ourselves on Service and Standards in our Ladbrokes & Coral betting shops so you will be playing a key part in maintaining these.
Reporting to the Shop Manager you will be part of the Shop team, who will keep the store tidy and clean.
What you will do
- Maintain cleanliness standards across the store.
- Driving shop gold standards to improve the customer experience.
- Key focus on customer and staff toilets.
- Ensure both customer and colleagues toilets are in a clean and usable condition.
- Vacuum and mop as required.
Our shop opening hours are between 8am – 10pm Monday to Sunday. Your working week will generally consist of 3 shifts including weekends and bank holidays.
Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you\’ll have the chance to contribute to a team that wins together and does what\’s right by our customers.
Qualifications
- You must be 18 years of age or over to work in one of our betting shops.
- Self-motivated and proactive.
- adhering to Health and Safety regulations.
Additional Information
What we offer
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:
- Pension Scheme and annual ShareSave.
- Discounts with hundreds of retailers through Entain Deals.
- Healthcare and wellbeing support.
- Development opportunities.
And outside of this, you\’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
#LI-DNI
At Entain, we do what\’s right. It\’s one of our core values and that\’s why we\’re taking the lead when it comes to creating a diverse, equitable and inclusive future – for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
Retail Cleaner employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cleaner
✨Tip Number 1
Familiarise yourself with the specific cleanliness standards and customer service expectations at Ladbrokes & Coral. Understanding their values will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Show your enthusiasm for sports and customer service in your interactions. Whether it's through networking or during the interview, expressing your passion can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience with health and safety regulations. Highlighting your knowledge in this area will reassure them that you can maintain a safe and clean environment for both customers and staff.
✨Tip Number 4
Consider visiting a local Ladbrokes or Coral shop to observe the environment and cleanliness standards. This hands-on experience can provide valuable insights and talking points for your application process.
We think you need these skills to ace Retail Cleaner
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Retail Cleaner position. Highlight your relevant experience in maintaining cleanliness and customer service.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous cleaning or customer service roles, and include specific examples of how you maintained high standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cleanliness and customer service. Mention why you want to work for Entain and how you can contribute to their team and values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a cleaning role.
How to prepare for a job interview at Entain
✨Show Your Attention to Detail
As a Retail Cleaner, maintaining cleanliness standards is crucial. During the interview, highlight your attention to detail and any previous experience in cleaning roles. Mention specific tasks you've handled that demonstrate your commitment to cleanliness.
✨Emphasise Customer Service Skills
Even though the role focuses on cleaning, customer service is key at Entain. Be prepared to discuss how you can contribute to a positive customer experience through your work. Share examples of how you've interacted with customers in past roles.
✨Demonstrate Proactivity
Being self-motivated and proactive is essential for this position. Talk about instances where you've taken the initiative in previous jobs, whether it was identifying areas that needed cleaning or suggesting improvements to processes.
✨Familiarise Yourself with Health and Safety Regulations
Understanding health and safety regulations is important for a cleaner. Brush up on relevant guidelines and be ready to discuss how you would ensure compliance in your daily tasks. This shows that you take the role seriously and prioritise safety.
