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For Companies At a Glance
- Tasks: Keep our betting shops clean and tidy, ensuring a great experience for customers.
- Company: Join Entain, a leader in sports betting and interactive entertainment, where people come first.
- Benefits: Enjoy a competitive salary, discounts, healthcare support, and development opportunities.
- Why this job: Be part of a dynamic team that values customer service and celebrates individuality.
- Qualifications: Must be 18+, self-motivated, and adhere to health and safety regulations.
- Other info: Flexible shifts available, including weekends and bank holidays.
Company Description
Sports betting, gaming and interactive entertainment is changing, and we\’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We\’re pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it\’s your game. So let\’s win together.
Job Description
We are currently looking for a Cleaner to join the team at Entain. We pride ourselves on Service and Standards in our Ladbrokes & Coral betting shops so you will be playing a key part in maintaining these.
Reporting to the Shop Manager you will be part of the Shop team, who will keep the store tidy and clean.
What you will do
- Maintain cleanliness standards across the store.
- Driving shop gold standards to improve the customer experience.
- Key focus on customer and staff toilets.
- Ensure both customer and colleagues toilets are in a clean and usable condition.
- Vacuum and mop as required.
Our shop opening hours are between 8am – 10pm Monday to Sunday. Your working week will generally consist of 3 shifts including weekends and bank holidays.
Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you\’ll have the chance to contribute to a team that wins together and does what\’s right by our customers.
Qualifications
- You must be 18 years of age or over to work in one of our betting shops.
- Self-motivated and proactive.
- adhering to Health and Safety regulations.
Additional Information
What we offer
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:
- Pension Scheme and annual ShareSave.
- Discounts with hundreds of retailers through Entain Deals.
- Healthcare and wellbeing support.
- Development opportunities.
And outside of this, you\’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
#LI-DNI
At Entain, we do what\’s right. It\’s one of our core values and that\’s why we\’re taking the lead when it comes to creating a diverse, equitable and inclusive future – for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
Retail Cleaner employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cleaner
✨Tip Number 1
Familiarise yourself with the specific cleanliness standards and customer service expectations at Ladbrokes & Coral. Understanding their values will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Show your enthusiasm for sports and customer service in your interactions. Whether it's during a casual conversation or an interview, expressing your passion can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience with health and safety regulations. Highlighting your knowledge in this area will reassure the hiring team that you can maintain a safe and clean environment for both customers and staff.
✨Tip Number 4
Network with current employees or join relevant online forums to gain insights about the company culture and work environment. This information can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Retail Cleaner
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Retail Cleaner position. Highlight your relevant experience in maintaining cleanliness and customer service.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous cleaning or customer service roles, and include specific examples of how you maintained high standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cleanliness and customer service. Mention why you want to work for Entain and how you can contribute to their team and values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a cleaning role.
How to prepare for a job interview at Entain
✨Show Your Attention to Detail
As a Retail Cleaner, maintaining cleanliness standards is crucial. During the interview, highlight your ability to notice small details and how you ensure that every corner of a space is clean and tidy.
✨Demonstrate Your Customer Service Skills
Even in a cleaning role, customer service is key. Be prepared to discuss how you can contribute to a positive customer experience by keeping the shop clean and welcoming.
✨Be Ready to Discuss Health and Safety
Since adhering to Health and Safety regulations is part of the job, make sure you understand these principles. You might be asked about your experience with safety protocols, so brush up on relevant practices.
✨Express Your Passion for Teamwork
Entain values teamwork, so share examples of how you've successfully worked as part of a team in the past. Emphasise your willingness to collaborate with others to maintain high standards in the shop.
