Skills & Capabilities Manager for P&T (Product & Tech department) in London

Company Description

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We’re pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.

Job Description

Our P&T teams move fast, but our learning isn’t always aimed at the skills that move the needle. This role exists to focus our effort and budget on the capabilities that matter most - so everyone knows what to learn, managers know how to back their teams, and the business sees a clear uplift in capabilities.

The P&T Skills & Capabilities Manager plays a pivotal role in shaping the learning and development approach for the Product & Technology function. This role is responsible for identifying critical technical and core skills, designing and promoting learning pathways, and ensuring that learning investments deliver measurable value to both the business and our people.

• Skills Strategy & Learning Design
  • Work closely with the People Partner team to maintain the P&T skills taxonomy.
  • Identify critical current and future skills across the Product and Technology function, mapped to roles, career levels and business priorities.
  • Develop and maintain clear skill pathways aligned to business priorities and career progression. Ensure quality and relevance of content.
  • Set design standards (microlearning, labs/sandboxes, peer learning, communities of practice, simulations, certifications) and assessment methods (skill checks, labs, badging).
  • Design and deliver blended learning programmes using a mix of classroom, self-paced, and innovative learning methods (e.g., peer learning, digital platforms, simulations).
  • Promote a culture of continuous learning and capability development.
• Learning Programme Management
  • Coordinate and manage technical and core skills learning initiatives across the function.
  • Partner with internal stakeholders and external providers to curate and deliver high-quality learning content.
  • Monitor and evaluate the effectiveness of learning interventions and adjust strategies accordingly.
• Budget & Resource Management
  • Ensure optimal use of the training budget by aligning spend with strategic priorities and ROI.
  • Track and report on learning investment outcomes and participation metrics.
  • Working closely with the business and the Head of Learning, manage the vendor strategy for P&T; negotiate for value, measure outcomes, retire low performers.
• Talent & Performance Enablement
  • Support the execution of global talent processes such as Podium performance and Knowing Our Talent.
  • Build capabilities in managers and employees to effectively engage with these processes.
  • Provide guidance and tools to embed talent practices consistently across all levels of the function, supporting the People Partner team.

Qualifications

Essential:

• Proven experience in learning and development, talent management and capability building within a technical or digital environment.
• Strong understanding of technical skill frameworks and learning methodologies as well as learning technologies and platforms.
• Experience in designing and delivering blended learning programmes.
• Project management skills.

Desirable:

• Experience working in global, matrixed environments.
• Familiarity with Oracle LMS.
• Knowledge of agile or product development environments.

Competencies / behaviours:

• Excellent stakeholder management and communication skills.
• A true collaborator, able to listen to and incorporate diverse views to create the best solutions.
• Proven experience of building strong, inclusive relationships across an international business.
• Accountable, pragmatic and delivery focused, with the ability to operate both operationally and strategically.
• Strong level of commercial awareness and business acumen.
• A high level of personal curiosity and learning, thriving in a constantly growing and changing environment.

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like:

• A regular bonus
• Healthcare support
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support, and so much more.

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Entain, we do what’s right. It’s one of our core values and that’s why we’re taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.