At a Glance
- Tasks: Manage major incidents and conduct root cause analyses to ensure system resilience.
- Company: Leading sports betting company with a focus on technology and innovation.
- Benefits: Competitive salary, pension scheme, and professional development days.
- Why this job: Join a dynamic team and make a real impact on global technology systems.
- Qualifications: Experience in crisis management and knowledge of ITIL principles.
- Other info: 6-month contract with opportunities for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading sports betting company is looking for a Major Incident and Problem Manager. This role is crucial in ensuring the resilience of their global technology systems.
Responsibilities include:
- Managing major incidents
- Conducting root cause analyses
- Collaborating with stakeholders
Ideal candidates will have experience in crisis management and knowledge of ITIL principles. The position offers a competitive salary and a variety of benefits, including a pension scheme and professional development days.
Global Major Incident & Problem Manager (6-Month Contract) in London employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Global Major Incident & Problem Manager (6-Month Contract) in London
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral.
β¨Tip Number 2
Prepare for the interview by brushing up on your crisis management skills and ITIL principles. We recommend practising common interview questions related to major incidents and problem-solving scenarios.
β¨Tip Number 3
Showcase your experience with real-life examples. When discussing your past roles, highlight specific incidents you've managed and how you collaborated with stakeholders to resolve issues.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Global Major Incident & Problem Manager (6-Month Contract) in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in crisis management and ITIL principles. We want to see how your skills align with the role of Major Incident and Problem Manager, so donβt hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for this role. Share specific examples of how you've managed major incidents in the past and how you can contribute to our team.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to complex topics like incident management. Avoid jargon unless itβs necessary!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates about the process. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Entain
β¨Know Your ITIL Principles
Make sure you brush up on your ITIL knowledge before the interview. Understanding the framework will not only help you answer questions confidently but also demonstrate your expertise in managing incidents and problems effectively.
β¨Prepare for Crisis Scenarios
Think of a few examples from your past experience where you successfully managed a crisis. Be ready to discuss the situation, your actions, and the outcomes. This will show that you can handle high-pressure situations, which is key for this role.
β¨Stakeholder Collaboration is Key
Since the role involves working with various stakeholders, prepare to talk about how you've collaborated with different teams in the past. Highlight your communication skills and how you ensure everyone is on the same page during major incidents.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about their current incident management processes or how they measure success in this role. This shows your genuine interest in the position and helps you assess if itβs the right fit for you.