Channel Manager - Entertainment in London

Company DescriptionAbout EntainThere's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer. Job DescriptionAs a Senior Internal Communications Channels Manager, you will shape how colleagues discover, experience and engage with our communications. That creates a unique opportunity for communications to help bring colleagues together, helping them feel informed, connected and part of one Entain. Reporting to the head of Internal Communications, you will be part of the Group Internal Communications and Engagement team which is at the very heart of Entain, connecting our global organisationWe're looking for a Senior Internal Communications Channels Manager to help shape how colleagues discover, experience and engage with our communications across the range and complexity of our business. Lead the strategy, roadmap and daily performance of Entain's internal communications channels, balancing strategic planning with hands-on delivery. Take end-to-end ownership of channel performance, including user experience, governance, content structure, technical issue resolution and continuous improvement. Use data, colleague feedback and industry best practice to identify opportunities, improve engagement and enhance the employee experience. Oversee the technical delivery of global virtual and hybrid events, helping create engaging experiences for colleagues across multiple markets. Be the go-to expert for internal communication channels, coaching team members and advocating for best practice across the organisation. Stay on top of latest technologies, Microsoft 365 developments and evolving audience behaviours to evolve our channels and experiences. QualificationsYou Have: Substantial experience managing and improving internal communications channels in a complex or global organisation, including roadmaps, backlogs, requirements, governance, testing and implementation. Knowledge of digital employee communication, channel governance, content operations, user experience and accessibility. Practical experience of Microsoft 365 communication tools, including SharePoint, Viva Engage, Copilot and Teams, and email platforms such as Staffbase. The ability to turn channel data, user feedback and needs into clear priorities and recommendations. Experience producing high-profile virtual and hybrid events, with the confidence to manage technical delivery and senior team members. Excellent partner, supplier and project management skills, with the ability to make progress. Join us, and a great compensation package is just the beginning. A regular bonus and great pension.25 days annual leave and all Bank holidays. Extra paid leave, including wellbeing and development days. Life assurance and Income Protection. Private healthcare and wellbeing support. A stake in our success through our ShareSave scheme. How we use Artificial Intelligence (AI) in recruitmentWe may use approved AI tools to make recruitment simpler and more efficient, while keeping people at the heart of what we do. Fairness, transparency and trustOur recruiters and hiring managers oversee how we use AI and remain responsible for hiring decisions. These tools support administrative aspects of the recruitment process, giving our teams more time to focus on you We're open about its use and handle your information following our Job Applicant Privacy Notice. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.#LI-HybridThis is a hybrid remote/in-office role. Gambling And Casinos