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- Tasks: Deliver exceptional customer service and process transactions in a vibrant retail environment.
- Company: Leading betting company with a focus on inclusivity and teamwork.
- Benefits: Competitive salary, flexible hours, and a healthy work-life balance.
- Why this job: Join a dynamic team and enhance your customer service skills while having fun.
- Qualifications: Must be 18 or older with strong communication skills.
- Other info: Part-time role with opportunities for growth and development.
The predicted salary is between 12 - 16 £ per hour.
A leading betting company is seeking a Retail Customer Service Manager in Horsham. Responsibilities include delivering exceptional customer service, processing transactions, and maintaining shop standards.
Applicants should be 18 or older and have strong communication skills. Join a team that values inclusivity, offers competitive salaries, and promotes a healthy work-life balance. This part-time role requires flexibility and a proactive approach to customer interactions.
Sportsbook Retail Customer Service Lead (Part-Time) in Horsham employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sportsbook Retail Customer Service Lead (Part-Time) in Horsham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common customer service scenarios with a friend. This will help you feel more confident and prepared when it comes to handling real-life situations.
✨Tip Number 3
Be proactive during your interview. Don’t just wait for questions; bring up your ideas on improving customer service or maintaining shop standards. This shows initiative and that you’re already thinking about how to contribute to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly. So, don’t hesitate—submit your application today!
We think you need these skills to ace Sportsbook Retail Customer Service Lead (Part-Time) in Horsham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering exceptional customer service. We want to see how you've gone above and beyond for customers in the past, so share some specific examples!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to what makes you a great fit for the role.
Flexibility is Key: Since this is a part-time role, let us know about your availability and flexibility. We value a proactive approach, so if you can work varied hours, make sure to mention that in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Entain
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service, especially in a retail environment. Be ready to discuss how you would handle various customer scenarios, as this role is all about delivering exceptional service.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples that highlight your ability to interact effectively with customers. Think of times when you resolved issues or made a customer's day better through your communication.
✨Demonstrate Flexibility and Proactivity
This part-time role requires a proactive approach, so be prepared to discuss how you've adapted to changing situations in previous jobs. Share specific instances where you took the initiative to improve customer experiences.
✨Research the Company Culture
Familiarise yourself with the company's values around inclusivity and work-life balance. During the interview, express how your personal values align with theirs, showing that you're not just a fit for the role but also for the team.
