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- Tasks: Manage major incidents and conduct root cause analyses to ensure system resilience.
- Company: Leading sports betting company with a focus on technology and innovation.
- Benefits: Competitive salary, pension scheme, and professional development days.
- Why this job: Join a dynamic team and make a real impact in crisis management.
- Qualifications: Experience in crisis management and knowledge of ITIL principles.
- Other info: 6-month contract with opportunities for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading sports betting company is looking for a Major Incident and Problem Manager. This role is crucial in ensuring the resilience of their global technology systems.
Responsibilities include:
- Managing major incidents
- Conducting root cause analyses
- Collaborating with stakeholders
Ideal candidates will have experience in crisis management and knowledge of ITIL principles. The position offers a competitive salary and a variety of benefits, including a pension scheme and professional development days.
Global Major Incident & Problem Manager (6-Month Contract) employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Major Incident & Problem Manager (6-Month Contract)
✨Tip Number 1
Network like a pro! Reach out to folks in the sports betting industry or ITIL circles. A casual chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your crisis management scenarios and be ready to discuss how you’ve tackled major incidents in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your knowledge of ITIL principles during interviews. Make sure to highlight how you've applied these in real-world situations. It’ll show you’re not just familiar with the theory, but you can actually make it work!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Global Major Incident & Problem Manager (6-Month Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in crisis management and ITIL principles. We want to see how your skills align with the role of Major Incident and Problem Manager, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've managed major incidents in the past and how you can contribute to our global technology systems.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to managing incidents. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Entain
✨Know Your ITIL Principles
Make sure you brush up on your ITIL knowledge before the interview. Understanding the framework will not only help you answer questions confidently but also demonstrate your expertise in managing incidents and problems effectively.
✨Prepare for Crisis Scenarios
Think of a few examples from your past experience where you successfully managed a crisis. Be ready to discuss the situation, your actions, and the outcomes. This will show that you can handle high-pressure situations, which is key for this role.
✨Understand Their Technology Systems
Do some research on the company's technology systems and any recent incidents they may have faced. This will allow you to ask informed questions and show that you're genuinely interested in how you can contribute to their resilience.
✨Collaborate Like a Pro
Since the role involves working with various stakeholders, be prepared to discuss your collaboration skills. Share examples of how you've worked with different teams to resolve issues, highlighting your communication and teamwork abilities.
