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- Tasks: Deliver top-notch customer service in a fast-paced betting environment.
- Company: Leading sports betting company with a dynamic team culture.
- Benefits: Flexible part-time hours, competitive pay, and a fun work atmosphere.
- Why this job: Join a vibrant team and make a real impact on customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Shifts available evenings and weekends for ultimate flexibility.
The predicted salary is between 13 - 16 £ per hour.
A leading sports betting company is seeking a part-time Retail Customer Service Manager in Greater London. Your role will be to deliver exceptional customer service in a fast-paced betting environment.
- Key responsibilities include taking bets, processing transactions, and addressing customer concerns with a focus on building strong relationships.
- Flexibility is required with shifts being available evenings and weekends.
Come join a dynamic team where your contributions can make a difference.
Evening & Weekend Retail Customer Service Specialist employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening & Weekend Retail Customer Service Specialist
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk in for that interview, you want to impress them with your knowledge and enthusiasm.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when addressing customer concerns during your interview.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires evening and weekend shifts, be prepared to discuss your availability and how you can adapt to the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Evening & Weekend Retail Customer Service Specialist
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love delivering exceptional customer service. Share any relevant experiences that highlight your ability to connect with customers and resolve their concerns effectively.
Highlight Your Flexibility: Since the role requires evening and weekend shifts, make sure to mention your availability in your application. We appreciate candidates who can adapt to a fast-paced environment and are willing to work during those times.
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description, like 'fast-paced' and 'building strong relationships', to show us you understand what we're looking for.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Entain
✨Know the Betting Landscape
Familiarise yourself with the basics of sports betting and the specific offerings of the company. This will not only show your interest in the role but also help you engage in meaningful conversations during the interview.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples where you've successfully handled difficult customers or resolved issues quickly. This will demonstrate your ability to thrive in a fast-paced environment.
✨Show Your Flexibility
Since the role requires evening and weekend shifts, be ready to discuss your availability openly. Highlight any previous experience working flexible hours and how you manage your time effectively.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Use active listening skills and engage with their questions. This will reflect your ability to build strong relationships with customers, which is key for this role.
