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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage betting transactions in a lively environment.
- Company: Leading sports betting company with a supportive community.
- Benefits: Competitive salary, pension, discounts, and a dynamic work atmosphere.
- Why this job: Join a vibrant team and enhance your customer service skills while having fun.
- Qualifications: Self-motivated, proactive, and strong communication skills.
The predicted salary is between 28800 - 43200 £ per year.
A leading sports betting company is looking for a Retail Customer Service Manager in Beverley, England. You will deliver top customer service and maintain standards in a dynamic environment.
Responsibilities include:
- Taking bets
- Processing transactions
- Handling customer complaints
The ideal candidate will be self-motivated, proactive, and possess effective communication skills.
Join a supportive community offering competitive salary and benefits including pension and discounts.
Retail Customer Service Pro - Betting Shop in Beverley employer: Entain
Contact Detail:
Entain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Pro - Betting Shop in Beverley
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle complaints or process transactions. We recommend role-playing with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and maybe even a referral when you apply through our site.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity shows your enthusiasm. It’s a great way to keep your name fresh in their minds.
We think you need these skills to ace Retail Customer Service Pro - Betting Shop in Beverley
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your experience in customer service. We want to see how you've handled customer interactions, especially in fast-paced environments like betting shops.
Be Proactive in Your Approach: Let us know about times when you took the initiative to solve a problem or improve a process. We love self-motivated candidates who can think on their feet and keep things running smoothly.
Communicate Clearly: Effective communication is key in this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively, just like you would with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Entain
✨Know Your Betting Basics
Before the interview, brush up on your knowledge of sports betting and the various types of bets. Being able to discuss different betting options confidently will show that you're genuinely interested in the role and understand the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved complaints or went above and beyond for a customer. This will demonstrate your proactive approach and effective communication skills.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and any recent news. Understanding their culture and what they stand for will help you align your answers with their expectations and show that you’re a good fit for their team.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult customers or managing high-pressure situations. Practising your responses will help you articulate your thoughts clearly and confidently during the interview.
