At a Glance
- Tasks: Deliver top-notch customer service and manage shop standards in a lively environment.
- Company: Leading gaming company based in Bath with a focus on customer satisfaction.
- Benefits: Competitive hourly wage, flexible hours, and a great work-life balance.
- Why this job: Join a dynamic team and enhance your customer service skills while having fun.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 13 - 16 € per hour.
A leading gaming company in Bath is seeking a part-time Retail Customer Service Manager to deliver outstanding customer service and maintain shop standards. The role involves serving customers, handling bets, and processing transactions in a dynamic environment.
Candidates should have strong communication skills and be passionate about customer service. This position offers a competitive hourly wage and flexible working hours with a healthy work-life balance.
Part-Time Sports Betting Customer Service Lead in Bath employer: Entain
Join a leading gaming company in Bath, where we prioritise outstanding customer service and a vibrant work culture. Enjoy competitive pay, flexible hours, and a commitment to work-life balance, alongside opportunities for personal and professional growth in a dynamic environment that values your passion for customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sports Betting Customer Service Lead in Bath
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk in for that interview, let them see your passion for customer service and sports betting.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling real-life situations during your shift.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the team dynamics and what a typical day looks like. It shows you're genuinely interested and helps you decide if it’s the right fit for you.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Plus, it gives us a chance to see your application in the best light possible. Let’s get you started on this exciting journey!
We think you need these skills to ace Part-Time Sports Betting Customer Service Lead in Bath
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for customer service shine through! Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our values.
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your communication skills and any experience in a retail or betting environment. We want to see how you fit into our dynamic team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Entain
✨Know the Game
Familiarise yourself with the basics of sports betting and the specific games your potential employer focuses on. This will not only show your passion for the industry but also help you answer questions confidently.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples from your past experiences where you handled difficult customers or resolved issues effectively. This will demonstrate your strong communication skills and ability to maintain shop standards.
✨Show Your Enthusiasm
Let your passion for customer service shine through during the interview. Share why you enjoy helping customers and how you can contribute to creating a positive atmosphere in the shop. A genuine attitude can set you apart from other candidates.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or the specific challenges faced in the role. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.
