Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome new starters, manage calls, oversee security, and support office operations.
- Company: Join a company that values inclusivity and well-being, striving for excellence in every interaction.
- Benefits: Enjoy bonuses, healthcare, share schemes, and a flexible work environment.
- Why this job: Be part of a dynamic team that prioritises a first-class experience for all visitors and colleagues.
- Qualifications: Strong communication skills, MS Office proficiency, and a customer-focused attitude are essential.
- Other info: Opportunities for training as a First Aider and Fire Warden included.
The predicted salary is between 28800 - 43200 £ per year.
Visitor Experience and Office Support Role
We aim to deliver a boutique/first class lounge level experience to all colleagues and visitors, ensuring they feel welcomed and in the best state of mind to deliver high-quality work.
Key Responsibilities
- New Starter Process: Ensure each new Entainer is warmly welcomed, feels expected, and has their first day preparations completed, including access passes and desk bookings.
- Switchboard Support: Handle calls from suppliers, customers, and colleagues, supporting or redirecting as appropriate.
- Security: Observe good security practices, manage guest and visitor access, and understand emergency procedures.
- Desk Booking: Support the Condeco system for desk reservations and modifications.
- Meeting Rooms: Be an expert in all meeting and collaboration spaces, assist with room preparation, and advise on suitable spaces for meetings.
Back of House Duties
- Postroom Operations: Manage digital mail, franking, and courier services.
- Stock Checks: Replenish supplies in kitchens, printers, meeting rooms, and stationery cupboards, focusing on essentials like coffee.
- Office Checks: Conduct regular walkthroughs to ensure safety, cleanliness, and proper functioning of equipment.
- Contractor Oversight: Oversee on-site contractors, ensuring compliance with risk assessments and work scope.
Administrative Duties
- Finance: Collaborate with finance teams on purchase orders and invoices.
- Facilities Management: Use CAFM systems like Concerto, ServiceNow, and Infraspeak to log tasks and report workload.
- Communications: Post updates and event info on internal channels such as Viva Engage.
Team and Additional Duties
- Travel between London offices and other UK hubs is required.
- Support event delivery and assist EAs/PAs with on-site tasks.
- Provide remote support to other global offices as needed.
- Be trained as a First Aider and Fire Warden, familiar with emergency procedures.
- Maintain excellent communication skills, proficiency in MS Office 365, and familiarity with company systems. Experience with systems like Janus, Concerto, Condeco, ServiceNow, and Oracle is advantageous.
- Adopt a smart casual style suitable for a customer-facing role.
Company Values and Additional Information
Our core values include Going Beyond, Doing What\’s Right, Keeping It Simple, and Winning Together. We strive to create safe, inclusive workplaces and support our colleagues\’ well-being and development. Benefits include bonuses, healthcare, share schemes, and more.
If you require adjustments during recruitment, please contact us. We are committed to diversity, equity, and inclusion in our hiring practices.
#J-18808-Ljbffr
Workplace Host employer: Entain plc
Contact Detail:
Entain plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Host
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Workplace Host role. Understanding the nuances of visitor experience and office support will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your communication skills by engaging with current employees or networking on platforms like LinkedIn. This can provide insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Highlight any experience you have with facilities management systems like Concerto or ServiceNow. Being able to discuss your familiarity with these tools can set you apart from other candidates.
✨Tip Number 4
Emphasise your adaptability and willingness to learn. The role requires travel and support across various locations, so demonstrating your flexibility and eagerness to take on new challenges will resonate well with the hiring team.
We think you need these skills to ace Workplace Host
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Workplace Host position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV: Create a CV that emphasises your relevant experience in visitor support, office management, and communication skills. Use specific examples that demonstrate your ability to deliver high-quality service and manage administrative tasks effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with theirs, particularly around creating inclusive workplaces and supporting colleagues' well-being. Be sure to include specific instances where you've gone above and beyond in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a customer-facing role.
How to prepare for a job interview at Entain plc
✨Showcase Your People Skills
As a Workplace Host, you'll be the first point of contact for visitors and new starters. Make sure to highlight your experience in customer service and your ability to create a welcoming atmosphere during the interview.
✨Familiarise Yourself with Company Values
Understanding the company's core values is crucial. Be prepared to discuss how you embody values like 'Going Beyond' and 'Winning Together' in your previous roles, as this will demonstrate your alignment with their culture.
✨Demonstrate Organisational Skills
The role involves managing desk bookings and overseeing various office operations. Bring examples of how you've successfully managed multiple tasks or projects simultaneously, showcasing your organisational prowess.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in high-pressure situations. Think of scenarios where you've had to handle difficult visitors or manage unexpected challenges, and be ready to share those experiences.
