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- Tasks: Deliver top-notch customer service and manage shop standards in a fast-paced environment.
- Company: Leading betting company in New Milton with a focus on customer satisfaction.
- Benefits: Earn £13.00 per hour with flexible evening and weekend shifts.
- Why this job: Join a passionate team and enhance your skills in the exciting world of sports betting.
- Qualifications: Strong customer service skills and a love for sports.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 13 - 16 £ per hour.
A leading betting company in New Milton is looking for a Retail Customer Service Manager to deliver outstanding customer service and drive shop standards. You will work in a dynamic environment, handling customer transactions, processing bets, and ensuring customer satisfaction.
The role requires various shift patterns, including evenings and weekends, and offers a salary of £13.00 per hour. This is a fantastic opportunity for someone passionate about sports and providing excellent customer service.
Customer Service Manager – Sports Betting, Evening & Weekend Shifts in New Milton employer: Entain plc
Contact Detail:
Entain plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Manager – Sports Betting, Evening & Weekend Shifts in New Milton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to impress them with your knowledge about their operations and how you can contribute.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in customer service and your passion for sports betting, making you stand out as a candidate.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional shows you take the opportunity seriously. It sets a positive tone right from the start and helps you feel more confident.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. Plus, it shows your enthusiasm for the position and your commitment to excellent customer service.
We think you need these skills to ace Customer Service Manager – Sports Betting, Evening & Weekend Shifts in New Milton
Some tips for your application 🫡
Show Your Passion for Sports: When you're writing your application, let your love for sports shine through! Mention any relevant experiences or interests that connect you to the world of sports betting. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of this dynamic environment.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience in your application. We’re all about delivering outstanding service, so share examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of customer satisfaction in our industry.
Be Clear About Your Availability: Since the role involves evening and weekend shifts, be upfront about your availability in your application. We appreciate honesty and clarity, so if you’re flexible with your hours, let us know! This will help us see how you fit into our team’s schedule.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Entain plc
✨Know Your Sports
Since the role is in sports betting, brush up on your sports knowledge. Be prepared to discuss popular sports, recent events, and betting trends. This will show your passion and help you connect with the interviewers.
✨Customer Service Scenarios
Think of examples from your past experiences where you provided excellent customer service. Prepare to share specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your capability in handling customer transactions effectively.
✨Shift Flexibility
Be ready to discuss your availability for evening and weekend shifts. Show enthusiasm for working during these times and explain how you can manage your schedule to meet the demands of the role.
✨Research the Company
Familiarise yourself with the betting company’s values, mission, and any recent news. This will not only help you answer questions but also allow you to ask insightful questions, showing your genuine interest in the position.
