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- Tasks: Deliver top-notch customer service and manage shop standards in a vibrant sports betting environment.
- Company: Leading sports betting company with a focus on customer experience.
- Benefits: Flexible 30-hour rota, engaging work atmosphere, and growth opportunities.
- Why this job: Join a dynamic team and enhance your skills in the exciting world of sports betting.
- Qualifications: Strong customer service skills and a passion for sports.
- Other info: Perfect for those looking to balance work with studies while enjoying a lively workplace.
The predicted salary is between 24000 - 36000 £ per year.
A leading sports betting company is seeking a Retail Customer Service Manager in Bristol. You will be responsible for delivering exceptional customer service and maintaining shop standards. The role involves handling customer transactions, taking bets, and addressing any concerns. You will work on a flexible rota of 30 hours per week, including evenings and weekends. This position offers an engaging environment and the opportunity to grow within the company.
Sportsbook Retail Customer Lead in Bristol employer: Entain plc
Contact Detail:
Entain plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sportsbook Retail Customer Lead in Bristol
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be handling transactions and addressing concerns, think of scenarios you might face and how you'd tackle them. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and maybe even a referral, which can make all the difference in landing that job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sportsbook Retail Customer Lead in Bristol
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! Mention any relevant experience or knowledge you have about the industry. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the sports betting world.
Highlight Your Customer Service Skills: This role is all about delivering exceptional customer service, so make sure to showcase your skills in this area. Share examples of how you've gone above and beyond for customers in the past. We love to see candidates who understand the importance of creating a great experience for everyone who walks through the door.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as it reflects how you'll interact with our customers. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Entain plc
✨Know Your Sports
As a Sportsbook Retail Customer Lead, it's crucial to have a solid understanding of various sports and betting options. Brush up on the latest sports news, popular betting markets, and any recent changes in regulations. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
This role is all about delivering exceptional customer service. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you handled difficult situations or resolved complaints effectively. Be ready to discuss these scenarios during the interview.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and recent developments in the sports betting industry. Understanding their approach to customer service and shop standards will allow you to align your answers with what they’re looking for. It shows genuine interest and can set you apart from other candidates.
✨Prepare for Flexibility Questions
Since the role involves a flexible rota, be prepared to discuss your availability and willingness to work evenings and weekends. Think about how you can manage your time effectively and demonstrate your commitment to being a reliable team member. This will reassure them that you’re ready for the demands of the job.
