Entain Group is seeking a Retail Customer Service Manager to lead in our Ladbrokes & Coral betting shops, delivering top customer service and driving standards daily. Reporting to the Shop Manager, you will be part of the Shop team serving customers and building relationships to encourage repeat business.
The role involves taking bets, handling cash, demonstrating products and terminals, resolving customer issues with empathy, and working toward targets while maintaining high shop standards.
#J-18808-Ljbffr
Retail Customer Service Manager β Betting Shop in Wigan employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.