Entain is seeking a Retail Customer Service Manager for its Ladbrokes & Coral betting shops in the United Kingdom. You will lead the shop team, deliver high levels of customer service daily, and report to the Shop Manager.
You will take bets, process cash transactions, demonstrate betting terminals, and resolve customer issues with empathy while working toward targets and maintaining shop standards. The role includes opening/closing shifts and weekend work as needed.
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Retail Customer Experience Lead in Wallasey employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.
