Entain Group is seeking a Retail Customer Service Manager to lead in our Ladbrokes & Coral betting shops. You will drive top customer service, manage shop standards, and support a team under the Shop Manager’s guidance.
The role includes overseeing customer interactions, handling cash transactions, and working a 30-hour weekly rota with shifts across opening and closing times. A strong emphasis on empathy, problem solving and meeting targets is essential.
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Retail Customer Service Manager — Betting Shop in Stockport employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.
