Retail Customer Service Manager β€” Betting Shop in Romford

Retail Customer Service Manager β€” Betting Shop in Romford

Romford Full-Time 13 - 13 Β£ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Lead the shop team and deliver top-notch customer service in our betting shops.
  • Company: Join Entain Group, a leader in the betting industry with a focus on customer satisfaction.
  • Benefits: Earn Β£13.00 per hour with flexible shifts and a supportive team environment.
  • Other info: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Make a difference by building relationships and encouraging repeat business in a fun setting.
  • Qualifications: Strong customer service skills and a passion for teamwork are essential.

The predicted salary is between 13 - 13 Β£ per hour.

Entain Group is hiring a Retail Customer Service Manager to lead the shop team, delivering top customer service and driving standards daily in our Ladbrokes & Coral betting shops.

Reporting to the Shop Manager you will be part of the Shop team, serving customers and building relationships to encourage repeat business.

Salary is Β£13.00 per hour. Our shops operate 8am–10pm, Monday to Sunday, with a typical weekly rota of 30 hours including a mix of opening/closing and shorter evening shifts.

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Retail Customer Service Manager β€” Betting Shop in Romford employer: Entain Group

Entain Group is an excellent employer, offering a supportive and inclusive workplace where you can thrive as a Sports Betting Shop Manager. With a strong focus on employee growth opportunities and a rewarding benefits package, you'll be part of a dynamic team dedicated to enhancing customer experience in the vibrant retail environment of Ladbrokes.

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Contact Details:

Entain Group Recruitment Team

We think you need these skills to ace Retail Customer Service Manager β€” Betting Shop in Romford

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Customer Service Skills
Time Management
Teamwork