Entain Group is seeking a Retail Customer Service Manager to join our Ladbrokes & Coral betting shop team. You will deliver exceptional customer service, drive standards, and contribute to a welcoming, profitable shop floor.
You will report to the Shop Manager and work in a busy retail environment, taking bets, handling cash, demonstrating products, and resolving customer concerns with empathy. A strong team culture and performance focus define this role.
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Retail Customer Service Manager — In-Store Leader employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.
