Retail Customer Service Manager – Betting Shop Lead

Retail Customer Service Manager – Betting Shop Lead

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch customer service in our betting shops.
  • Company: Join Entain Group, a leader in the betting industry with a focus on customer experience.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Dynamic work environment with plenty of opportunities to grow your career.
  • Why this job: Be at the forefront of customer engagement and make a real difference in our shops.
  • Qualifications: Strong leadership skills and a passion for customer service are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

Entain Group is seeking a Retail Customer Service Manager to lead top-tier customer service in our Ladbrokes & Coral betting shops.

Reporting to the Shop Manager, you will be part of the Shop team delivering excellent service and building customer relationships to encourage repeat business.

The role involves managing daily shop operations, handling transactions, and demonstrating betting terminals while maintaining high standards.

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Retail Customer Service Manager – Betting Shop Lead employer: Entain Group

Entain Group is an excellent employer, offering a supportive and inclusive workplace where you can thrive as a Sports Betting Shop Manager. With a strong focus on employee growth opportunities and a rewarding benefits package, you'll be part of a dynamic team dedicated to enhancing customer experience in the vibrant retail environment of Ladbrokes.

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Contact Details:

Entain Group Recruitment Team

We think you need these skills to ace Retail Customer Service Manager – Betting Shop Lead

Communication Skills
Problem-Solving Skills
Adaptability
Team Leadership
Customer Service
Leadership Skills
Team Development