Entain Group is looking for a Retail Customer Service Manager to lead shop-level customer service, uphold standards, and drive customer satisfaction across our Ladbrokes & Coral betting shop network. You’ll report to the Shop Manager and be part of the Shop team delivering a high-quality experience for every visitor.
The role emphasizes cash handling, engagement with customers, and achieving targets while maintaining shop standards.
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Retail Customer Service Manager (30h) – Betting Shop employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.
