Entain Group in the United Kingdom is hiring a Retail Customer Service Manager to lead top-notch service in our Ladbrokes & Coral betting shops. You will report to the Shop Manager, be part of the Shop team, and build relationships that drive repeat visits.
The role involves taking bets, handling cash, demonstrating products and terminals, resolving customer concerns with empathy, and maintaining high shop standards. Expect a varied, week-by-week rota across opening hours.
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Retail Customer Service Lead – Betting Shop employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.
