Entain Group, a leading sports betting and gaming company, is seeking a Retail Customer Service Manager to drive customer service standards in our Ladbrokes & Coral betting shops. Reporting to the Shop Manager, you will lead a shop team, take bets, handle transactions, demonstrate products, and resolve customer issues with empathy.
Shifts from 8am to 10pm across Monday-Sunday; typical rota is 15 hours weekly, with a mix of opening/closing and evening shifts.
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Retail Betting Shop Customer Service Lead employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.