Entain Group is seeking a Retail Customer Service Manager to lead customer service excellence in our Ladbrokes & Coral betting shops in Manchester. You will be part of the Shop team, reporting to the Shop Manager and delivering top customer service to build lasting relationships with customers.
You will take bets, process transactions, demonstrate our products and betting terminals, handle complaints with empathy, and work toward targets. The typical week is 30 hours with varied shifts.
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Retail Customer Service Manager - Betting Shop Leader in Manchester employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.