Entain is seeking a Retail Customer Service Manager to join our Ladbrokes & Coral betting shops. You will deliver top customer service and drive standards daily, reporting to the Shop Manager as part of the Shop team.
You will handle bets, cash transactions, product demonstrations and customer support, working toward targets while maintaining shop standards. Typical weekly rota is 17 hours, with shifts across 8am–10pm. Benefits and inclusive culture included.
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Retail Customer Experience Manager in London employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.
