Entain Group operates Ladbrokes and Coral betting shops and is seeking a Retail Customer Service Manager to lead daily service standards and customer relations. You will join the Shop team and help ensure high levels of customer satisfaction and repeat business.
Reporting to the Shop Manager, you will be responsible for taking bets, handling transactions, demonstrating products, and achieving targets while maintaining a welcoming shop environment.
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Retail Customer Experience Lead - Betting Shop in Leicester employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.