Entain is seeking a Retail Customer Service Manager to join its Ladbrokes & Coral betting shops in the UK. Reporting to the Shop Manager, you will be part of the Shop team delivering top customer service and building relationships to encourage repeat business.
The role involves taking bets, handling cash, demonstrating products, and handling customer concerns with empathy. Shifts include early and late openings, with a typical 24-hour weekly rota.
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Retail Customer Service Manager - Betting Shop Lead in Ilkeston employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.
