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- Tasks: Deliver top-notch customer support via phone, email, and chat.
- Company: Join a leading gaming and entertainment company with a vibrant culture.
- Benefits: Enjoy a competitive salary and a range of exciting benefits.
- Why this job: Be part of an industry you love while helping customers have the best experience.
- Qualifications: Fluent in Dutch (C1) with excellent communication skills.
- Other info: Full-time role based in the UK with great career prospects.
The predicted salary is between 30000 - 42000 £ per year.
A leading gaming and entertainment company is seeking a Customer Support Advisor who speaks Dutch. You will provide first-class customer service via phone, email, and chat, ensuring customer satisfaction and retention.
Successful candidates will possess:
- Excellent communication skills
- A mastery of Dutch (C1)
- A flexible approach to work
This is a full-time position based in the United Kingdom, offering a competitive salary and various benefits.
Dutch-Speaking Customer Support Champion employer: Entain Group
Contact Detail:
Entain Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch-Speaking Customer Support Champion
✨Tip Number 1
Make sure you know the company inside out! Research their games and services so you can chat confidently about them during your interview. It shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your Dutch communication skills! Since you'll be dealing with customers in Dutch, brush up on your language skills and be prepared to demonstrate your fluency during the interview. We want to see that you can handle any customer query with ease.
✨Tip Number 3
Show off your flexibility! The job requires a flexible approach, so be ready to discuss how you've adapted to different situations in past roles. We love candidates who can think on their feet and adjust to changing needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for the role right from the start. Don’t miss out!
We think you need these skills to ace Dutch-Speaking Customer Support Champion
Some tips for your application 🫡
Show Off Your Dutch Skills: Make sure to highlight your mastery of Dutch in your application. We want to see that you can communicate effectively in both written and spoken forms, so don’t hold back on showcasing your language skills!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention your experience in customer support and how it aligns with our mission to provide first-class service. We love seeing candidates who take the time to connect their background to what we do!
Be Personable: When writing your application, let your personality shine through! We’re looking for someone who can connect with customers, so a friendly tone in your writing can go a long way. Show us that you’re not just another applicant, but someone who genuinely cares about customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Entain Group
✨Brush Up on Your Dutch
Since the role requires a mastery of Dutch, make sure you’re comfortable speaking and writing in the language. Practise common customer service scenarios in Dutch to showcase your fluency during the interview.
✨Know the Company Inside Out
Research the gaming and entertainment company thoroughly. Understand their products, values, and customer service philosophy. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Prepare for Common Customer Scenarios
Think about typical customer support situations you might face. Prepare examples from your past experiences where you successfully resolved issues or provided exceptional service. This will demonstrate your problem-solving skills and adaptability.
✨Show Off Your Communication Skills
As a Customer Support Advisor, communication is key. During the interview, focus on articulating your thoughts clearly and confidently. Use active listening techniques to engage with the interviewer and ensure you understand their questions fully.