Entain Group's retail division is hiring a Retail Customer Service Manager to join Ladbrokes & Coral betting shops. You will deliver excellent customer service, build customer relationships, and support daily shop operations under the Shop Manager.
The role involves taking bets, handling cash, demonstrating betting terminals, and maintaining shop standards. The position expects a customer-focused approach with strong problem-solving skills and the ability to work a rotating 20-hour weekly rota.
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Retail Customer Service Manager — Shop Leader in Colchester employer: Entain Group
Entain Group is an excellent employer, offering a dynamic work environment where you can thrive as a Retail Customer Service Manager. With competitive pay, flexible hours, and a strong focus on employee development, you'll find ample opportunities for growth while being part of a supportive team dedicated to delivering exceptional customer service in the vibrant betting shop sector.
